Solution and Value Selling Training to Help Customers Succeed

SOLUTION AND VALUE SELLING TRAINING IN CONSULTATIVE WAY

Proven solution selling techniques to build stronger and more profitable relationships

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“We engaged LSA Global to help improve the value selling competencies of our sales channel partners.  While much still has to be accomplished in terms of sales performance coaching and creating a high performance sales culture, I am delighted by how much of the customized solution selling training is being consistently used and the impact that it is having in the field.”
John Biondo | Americas Channel Relations | Trimble Navigation 

“We turned to LSA Global’s solution selling training program to help us take our executive and solution selling skills to the next level. Their ability to formally assess our situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative – has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell smarter, higher and wider.”
Daniel Heckman | Director of Enterprise Sales | Avid Technology

B2B sales is not what it used to be. Salespeople are facing more decision makers who are better informed and have higher expectations.   As a result, sellers must change the way they sell.  Sadly, recent Accenture research found that 73% of sales forces are pushing solutions without first understanding or addressing their customers’ key problems.

  • Are revenue, pricing, and competitor pressures increasing?
  • Would you like to move up the value chain by selling solutions instead of products?
  • Has the complexity of your offering changed?
  • Is it important to drive larger deal sizes?
  • Would you like to add more value for your customers during the sales process?
  • Are your sales cycles too long?
  • Are your sales people working too hard and chasing too many “bad” deals?

Description:
Solution selling training teaches you the concepts and methods
to build long-term and win-win relationships with clients while, at the same time, you are able to achieve bold revenue and margin goals. This proven solution selling training helps you to:

  • Create buyer receptivity.
  • Call higher.
  • Clearly differentiate yourself based on value.
  • Act in a more consultative way.
  • Align with your customer’s buying process and business goals.
  • Qualify more effectively.
  • Guide buying decisions.
  • Present compelling solutions.
  • Manage resistance.
  • Close the sale.

You will learn how to accomplish all of this while effectively building trust and a valued, long-term client relationship.

The intensive solution selling training workshop allows each participant to view a current sales opportunity through the lens of the customer’s decision making process and to practice the proven skills and techniques necessary to succeed.

Proven Solution Selling Training Techniques to Win More Deals

The interactive design includes skill application, group exercises, role plays, case studies, video-based instruction, solution selling best practice modeling, sales planning, and sales coaching. To ensure the Transfer of Training™, the proven four step solution selling training process includes:

  1. Assess
    A proven solution selling skills assessment, sales rep assessment simulation, and sales leadership simulation assessment to take a baseline measurement of the areas of strength and weakness against best practice consultative and solution selling attributes.
  2. Design and Deliver
    A customized and highly experiential solution selling training workshop focusing on the most impactful areas to your sales force and your business.
  3. Implement and Support
     A sales reinforcement system to ensure the transfer of training that is supported by a proven sales performance coaching methodology and individual sales development plans.
  4. Measure and Continuously Improve
    To facilitate implementation and reinforcement, solution selling training is supported by a full set of solution selling tools, AI enablement, microlearning, job aids, a structured follow-up methodology, mastery sessions, and sales training measurement options to assess business results.

After this process, salespeople become powerful assets to their sales teams and to their customers through their selling approach and the value of the solutions they bring.

Outcomes and Benefits:
As a result of effectively implementing the solution selling training, sales teams typically achieve:

  • An increased number of qualified sales opportunities.
  • Shorter sales cycles.
  • Increased revenue, win-rate, and volume.
  • Greater insight and influence throughout the decision making process.
  • Stronger customer relationships based on selling value and solutions, not price.

Target Audience:
Sales reps and sales leaders who need to sell solutions and sell value to clients instead of selling transactions, features, and benefits.

To speak with an LSA Expert and learn about solution selling training program customization and delivery options onsite at your company, please contact us.

Related Information

We selected LSA Global over several other sales experts based upon their ability to clarify and align our sales strategy, their expertise in identifying the critical sales scenarios necessary to meet our growth targets, and their willingness to stand behind the results with targeted sales management training and coaching and a pay-for-performance guarantee.

They have become an integral part of my sales team as we rapidly scale. I would recommend them to any sales  leader looking for a true partner.

Anthony Lanham
SVP, Sales North America

Jumio-Logo-LSAGlobal

We value the relationship we have with LSA Global. They customize and deliver top quality sales solutions when we needed them. They pay special attention to ensuring the solution fits our unique needs, business, and culture.

I would recommend them to anyone looking to greatly improve the skills of their sales force.

Carol M. Harbin
Manager, Worldwide Sales L&D

AMD

We engaged with LSA Global to help our sales team identify opportunities to accelerate our commitment to sales excellence. The facilitator’s shared passion for our goals created a foundation for sales skill adoption, as did LSA’s keen understanding of our unique business environment.

This insight allowed LSA to deliver customized and impactful business sales training workshops which were adapted to reflect our specific business dynamics and provided our employees with the sales models and tools to leverage on every call with customers.

Grant Clarke
Director Client Delivery

Service Source

LSA Global’s sales negotiation training and assessment process provided the sales negotiation tools and practices that have significantly enhanced our negotiations process. Their facilitators understood our business, its challenges, and framed the learning in a way that we understood.

I am very happy with the value we have received and would highly recommend LSA to others looking to improve their sales negotiations results.

Jeff Bizzack
President

Service Source

LSA always delivers the right sales and sales management solutions to meet our unique needs. I especially appreciate their ability to deeply understand our business and our culture so that they can design the most valuable and impactful outcomes for us and our clients.

Sarah Parks
Senior Project Manager

Hyperion

We needed a way to improve customer training. We had to reach a disparate group of people in a very short period time. LSA gave us a new training methodology and a better way to go to market with our customer training that improved their experience and our brand positioning.

LSA delivered exactly what we needed and exceeded our expectations.  Thank you.

Hinda Chalew
Vice President of Marketing

LSA has consistently delivered top notch value to Seagate’s Corporate University Program. The level of facilitator involvement and continuous program evolution has kept the sales negotiation training engaging, relevant, and impactful.

We look forward to working with LSA in the future.

Geoff Purnell
Sales Executive, Seagate Data Recovery Services

Seagate

We selected LSA over a handful of other experts to assist with a key sales leadership imperative. LSA added value every step of the way throughout the entire engagement. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries.

LSA’s unique Strategy-to-Results approach is an added game changer.  I recommend them to anyone looking to get high quality results when it matters most.

Eric Mugele
Executive Director Global Learning

Grant Thornton

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

Originally, we launched a RFP to partner with a sales training provider to improve the sales skills of our global distributor network.

LSA Global challenged our thinking by suggesting we focus on the systemic sales strategy, culture, and talent factors that create sales success before we invested in the more symptomatic needs of sales skills and knowledge.

LSA Global identified the critical strategic actions to improve overall sales performance and then designed and delivered world class business sales training across the globe to help increase revenue and margin.

I’m so happy we took a more strategic approach to sales performance with LSA.  Thank you for making this fit our culture.

Kim Benson
Director Human Resources

Trimble

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

Seagate has always found LSA to be a highly valuable consulting, training, and coaching resource.

The recent business sales training programs they’ve delivered for Seagate University have been the right solution, of highest of quality, and highly customized to our unique business and culture.

I would highly recommend LSA to any company interested in offering top notch learning solutions that make a difference.

Tammy Dujmovich
Sales, Marketing & Customer Service

Seagate

LSA custom designed and delivered the best sales training session that I have ever attended.

They focused on our industry, our customers, and our competitors. The materials and facilitators were world class.

They were passionate about helping our global sales force understand the fundamentals necessary to be successful and not leave money on the table.

I recommend them to any sales force looking to drive profitable revenue and beat the competition.

Carl Dickenson
Director of Sales

Cutera

We turned to LSA Global to help us take our executive selling and solution selling skills to the next level.

Their ability to formally assess our sales situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.

Daniel Heckman
Director of Sales-Enterprise Accounts

Avid

At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
Managing Director

L3Harris_Logo-LSAGlobal

FAQs

Solution selling training teaches sales professionals how to identify customer challenges, uncover business needs, and position solutions that solve meaningful problems rather than simply pitching products or services. This approach is important because modern buyers expect sales conversations to focus on business outcomes, strategic priorities, and measurable value. Organizations that adopt solution selling improve win rates, increase customer trust, and shorten sales cycles.

Solution selling training is especially effective for: B2B sales teams, Account managers, Business development professionals, Sales leaders and managers, Client-facing consultants, and Technical sales professionals who need to sell complex solutions rather than transactional and stand-alone products. It is particularly valuable in complex sales environments where multiple stakeholders, long sales cycles, and consultative conversations influence purchasing decisions.

High-impact solution selling training programs typically strengthen the ability to: Conduct strategic discovery conversations, Ask insightful business questions, Identify customer pain points, Align solutions with business objectives, Build executive-level credibility, Handle objections effectively, Quantify business value, and Differentiate from competitors. Effective programs include targeted sales simulation assessments, coaching, role-playing, AI support, microlearning, and real-world sales application exercises to reinforce long-term behavior change.

Traditional sales training often puts the seller first by emphasizing product features, scripted pitches, and closing techniques. Solution selling takes a more customer-centric approach by focusing on diagnosing business problems and delivering tailored recommendations. Instead of asking: “How do we sell this product?” Solution sellers ask: “What business challenge is the customer trying to solve and can we best help them?” This shift helps create more meaningful client conversations and stronger long-term relationships.

Effective sales training creates alignment, accountability, commitment, and reinforcement through sales training measurement. Organizations typically evaluate solution selling training success by measuring skill adoption rates corelated to measurable business outcomes such as: Increased sales revenue, Higher conversion rates, Improved average deal size, Better customer retention, Stronger sales pipeline quality, Shorter sales cycles, or Increased quota attainment. Leading organizations also track behavioral indicators such as frequency of sales coaching, improved discovery conversations, stronger account planning, and greater consistency across sales teams.

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