Align Culture with Strategy Assessment

Culture accounts for 40% of the difference between high and low performance

“LSA’s align culture with strategy assessment helped to identify our people and business priorities in a practical and focused manner and has made all the difference in accelerating our performance.”
Brenda Wagner | Founder & President | Proxicom

Our organizational alignment research shows that workplace culture accounts for 40% of the difference between high and low performing organizations.  Smart leaders not only maintain organizational health.  They purposefully align their organizational culture with their business strategy.  And that starts with assessing the level of strategic and cultural alignment.

Organizational Health
We define organizational health similarly to how doctors describe personal health.  We use seven metrics in the areas of leadership, trust, capability and climate equivalent to checking an individual’s cholesterol level, blood pressure, hearing and vision.

Organizational health is important because it serves as the foundation for creating an aligned and high performance culture.  We measure organizational health on a unhealthy-to-healthy scale. You want your organization to be in the best possible health to maximize employee engagement, discretionary effort and retention.

Organizational health will only take your company so far, however. Every business has a unique culture, a system of beliefs and values that determine how the organization accomplishes important goals and gets things done.

Unlike organizational health, we do not measure organizational culture on an unhealthy-to-healthy scale. We measure organizational culture on an unaligned-to-aligned scale based upon your unique corporate vision, mission and strategy.

Aligned Organizational Culture
When an organization has an aligned culture –one that is purposefully aligned with the business strategy – it sets the stage for high performance.  Done right, an aligned organizational culture focuses not only on “what gets done”, but “how the critical few actions to get you there” are aligned with what matters most strategically.

We have identified 10 dimensions on a scale that define the unique cultural attributes in terms of strategic alignment.  Effective leaders shape their organizational culture in a way that drives the business strategy forward to its full potential across these cultural dimensions:

  • Market Approach – from adopter to leader
  • Customers – from transactional to intimate
  • Loyalty – from individual to company
  • Focus – from internal to external
  • Risk Tolerance – from low to high
  • Operational Approach – from low to high process variation
  • Decision Making – from centralized to decentralized
  • Information – from fact-based to intuition-based
  • Atmosphere – from social to disciplined
  • Results – from “the how” to “the what”

An aligned culture accelerates strategic results. A misaligned culture inhibits performance and slows growth.  Understanding your organizational culture, both what it is today and where it needs to be to support your  strategy, is where the real power lies.

The typical steps to align your corporate culture with your strategy include:

Phase I – Define the Needed Culture with the Executive Team
We believe that the same people who are responsible for setting the corporate strategy should also be responsible for defining the culture required to best execute the strategy.

  • Agree upon the current culture you have today across the 10 dimensions
  • Identify the culture you need to best execute your strategy going forward
  • Prioritize the critical few cultural shifts required to better align with the strategy

Phase II – Discover Your Current Culture Across the Entire organization
Once the needed culture has been defined by the executive team, it is time to get a reality check of how the rest of the organization perceives the current culture

  • Conduct organization-wide survey to benchmark key organizational health and culture dimensions
  • Perform qualitative and quantitative gap analysis
  • Review results, trends and suggested roadmap for transformation

Phase III – Develop the Key Actions
Once the priorities have been identified, it is time to create practical and implementable action plans to align your culture to your strategic objectives.

  • Prepare people leaders to review results and identify actions
  • Cascade results, trends and suggested roadmap for transformation
  • Agree upon workgroup level actions and metrics for success

Phase IV- Deploy the Needed Culture

  • Identify and prepare culture champions
  • Sustain cultural transformation through cohort learning, 1-on-1 coaching and action planning
  • Review monthly dashboard metrics and adjust accordingly

Please contact us to learn more about our align culture with strategy assessment.

Related Information

As a Training Outsourcing Partner, LSA consistently saves me time and money by designing the right solutions and quickly bringing us the best experts to solve key business problems in a way that works for our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.

Julie Pearl
Technical Program Manager

Google

Originally, we launched a RFP to partner with a sales training provider to improve the sales skills of our global distributor network. LSA Global challenged our thinking by suggesting we focus on the systemic strategy, culture and talent factors that create sales success before we invested in the more symptomatic needs of sales skills and knowledge. LSA Global identified the two strategic actions to improve overall sales performance and then designed and delivered world class sales training across the globe to help increase revenue and margin.  I’m so happy we took a more strategic approach to sales performance.

Kim Benson
Director Human Resources

Trimble

We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires. The program designed helped reinforce WIPRO core values. The program will help the new MBA hires to build relationships with fellow associates and enhance the group’s ability to operate successfully in the global world. I recommend LSA for effective on boarding/outward bound training of new MBA hires.

Vishu Venkat, PHR
Talent Acquisition

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

We value the relationship we have with LSA Global. I highly recommend LSA to anyone who is looking for top quality solutions to improve individual or organizational effectiveness.

Laura Dominguez
Director of Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA brought a very effective training design, and implementation approach to help us create a common language around our corporate training. As a fast growing company with a geographically dispersed workforce, their expertise in this area was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for all of us to use.

Binod Taterway
CEO

Blue Canopy

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent and strategy.  Equally important, the survey and implementation process goes well beyond the typical engagement survey.  The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.

Mark Forrest
General Manager, FSM Division

Trimble

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program.  We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

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