Is the Uber Corporate Culture Getting Toxic?
Culture can either buoy you up or beat you down. If you leave work at the end of the day feeling discouraged, unfulfilled and unappreciated, it may be the fault of your company’s culture. Because strategy must “go through culture” to be implemented, your corporate culture is a vital cog in any growth strategy.
The Definition of Corporate Culture
We define corporate culture as the way business gets done in an organization day-to-day…the norms of behavior that prevail. When a company’s culture is aligned with its talent and, most importantly, its strategy for success, everything is copacetic.
Organizational Alignment Research and Culture
Our organizational alignment research found culture accounts for 40% of the difference between high and low growth companies. In fact, highly aligned companies grow 58% faster and are 72% more profitable while significantly outperforming their unaligned peers in terms of:
What Happens When Culture is Dysfunctional or Toxic
Just look at the Uber Corporate Culture.
Culture Creates Big Ripples
It may have started small…a report filed, read and dealt with by a simple “talking-to” and warning. But employees are always watching and judging cultural norms. When misbehavior seems to be condoned, it often grows. Others feel free to be abusive.
Pretty soon, there is an organizational culture where there is insufficient accountability and an environment that feels unsafe to many. If employees feel unsupported by leaders or policies designed to deal with harassment, they can only endure and stay, or leave.
This is hardly a high performance culture in which to work. As the way people think, behave and work unravels, employee engagement falls and strategy execution suffers.
What Can a Company Like Uber Do?
1. Take a Leadership Stand
First, leadership needs to step in and make clear, powerful statements about how harassment and other HR problems will be handled in the future. This is not the time to reiterate meaningless or aspired company values. This is the time to be clear about expectations:
For culture to change, leaders need to follow through…not only with effective and transparent systems of measurement and accountability but also by setting an example. When leaders model ethical, inclusive behavior where diversity is valued, employees will respond in kind.
The Bottom Line
The problem of a poisonous culture needs to be addressed directly and from the top. We are curious to see what Uber does next. Will they do what it takes to reshape their culture into one where positive change occurs?
Currently valued at nearly $70 billion, can Uber earn a reputation for fair treatment of its employees? Only time will tell what will happen with the Uber corporate culture.
To learn more about creating a high performance culture, Download The Top 5 Warning Signs Your Culture May be in Trouble
Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.
Chief Financial Officer
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
VP of Human Resources
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.
HR Program Manager
LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.
Learning & Development
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.