A Powerful Workplace Culture Is More than a Soft Concept

Powerful Workplace Culture a word cloud around "Organizational Culture"

A Powerful Workplace Culture Matters
This workplace culture word cloud highlights the way many think of organizational culture…as a soft concept. Yes, organizational culture has to do with worker’s attitudes and behaviors, but it also can be seen as a “hard” concept.

How We Define Workplace Culture
We define culture as how things truly get done in an organization based upon the way people think, behave and work. A company’s culture includes the known and unspoken values and assumptions that drive key business practices and behaviors – especially in leaders and in who they hire, fire and promote.

A Powerful Workplace Culture
When a corporate culture is strong and vibrant, it has an enormous impact on business performance.

  • Harvard recently reported that an effective corporate culture can account for up to half of the differential in performance between organizations in the same business.
  • Our own organizational alignment research found that cultural factors at a company account for 40% of the difference between high and low growth companies.

Two Ways a High Performance Corporate Culture Can Affect Your Bottom Line

First, a Powerful Workplace Culture Culture Attracts Potential Business Partners
Beyond attracting talented individual employees, a powerful workplace culture is a magnet for new business alliances. Executives want to do business with companies that have a mission that matters backed by corporate values that both employees and leaders follow.  Decision makers care that potential partners behave with the kind of consistency, integrity, open communication, accountability and growth mentality that signals a healthy culture.

Second, a Powerful Workplace Culture Engages and Retains Top Talent
When you have employees who live the company values and are committed to the company’s mission and vision, they are typically more engaged employees and less likely to leave. There is less spent on recruiting and hiring, productivity is higher due to high discretionary effort, customers are better served and more likely to stay, and, accordingly, sales are better.

Three Steps to Build a Powerful Workplace Culture
To build an organizational culture that attracts and retains great employees:

1.  Create Strategic Clarity
Be clear about why you are in business, what differentiates you from the pack and where you are headed. Your company’s vision and corporate strategy should be stated in a simple-to-understand and compelling way.  Then it is your job as a leader to engage your team in fully committing to and executing the strategy in a way that makes sense.

2.  Live Strong Corporate Values
Since the demise of Enron, much has been written about the hypocrisy of their values of communication, respect, integrity and excellence. Do not be fooled into complacency. Current and future employees, customers and business partners want to know what your company stands for and what guides tough decisions.

3.  Share Your Workplace Culture Publicly
If you truly live and embrace your values and how you expect work to truly get done on a day-to-day basis, you will draw employees and customers who respect and align with the way you think, behave, and work. With each positive employee and customer experience, you strengthen your reputation as a great place to work and do business with.  Be proud and explicit about how you expect people to behave.

The Bottom Line
Businesses that want to grow should take a close look at not only their go-to-market strategies, but also their workplace culture.  Strategies must go through culture to be executed.  Powerful workplace cultures make up 40% of the difference between success and failure.

To learn more about getting the most out of your organizational culture, download Do You Have a High Performance Culture to Drive Your Strategy?

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LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

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