Customized New Manager Training for Services Organization

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a Customized New Manager Training for a Services Organization focused on building and managing high performance teams.  The New Manager Training  program results were:

• 97.6% Job Relevance
• 100% Satisfaction
• 169% Knowledge Gain
• 98.4% Net Promoter Score

This services organization wanted to design and deliver Customized New Manager Training because they are undergoing massive growth and change.  Their leaders and managers are being asked to do more through their teams in new and challenging areas.  Based upon People Manager Assessment Center data and Management Development Best Practices, the highly customized action learning leadership development program focused on:

• Creating Team Strategic Clarity and Commitment
  First, new managers built individual purpose statements that were aligned with organizational priorities and their personal leadership brand.  Next, they learned how to co-create a team charter that aligned team goals, roles, and metrics with organizational needs.  Experiential activities included creating a clear line of sight, designing strategy success metrics, and ensuring psychological team safety.

  Can your managers create enough strategic clarity and commitment?

• Making Effective Team Decisions without Enough Data
  Due to the rapid pace of change, managers were required to make difficult team decisions before being able to collect or analyze all the data they desired.  The experiential decision making training modules focused on how to make effective decisions while gaining buy-in from a matrixed set of stakeholders who always want more data.
• Leading Organizational Change
  Based upon change management consulting best practices, new managers learned how to lead change, communicate change, and measure change.  This enabled them to not only be better change leaders, but better change team members.
• Creating a High Performance Culture
  New managers learned how to design individual and team performance expectations, have transparent conversations,  and increase accountability while encouraging constructive debate.

About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.