People Manager Assessment Center: Research-Backed Insights

“LSA’s People Manager Assessment Center gave us the trusted insights and powerful analytics that we needed to invest in hiring, promoting, and developing our people with certainty. Having the data helped us to make the right talent decisions.”
Vice President | Fortune 500 Technology Company

People managers impact everything from profits to productivity, employee engagement, and customer loyalty. Unfortunately, 60% of new people managers underperform during their first two years, and 85% receive no training prior to switching into the role of manager. Good people managers are getting harder to find, develop, and retain.

The good news is that the significant people manager failure risks can be prevented with the help of a People Manager Assessment Center that uses proven technology and research-backed behavioral science for:

Hiring High Performing People Managers
Fairly and objectively assess internal and external managerial candidates for frontline and middle manager roles using and evidence-based and research-backed People Manager Assessment Center to accurately measure managerial performance and potential in a new role.

Because managerial candidates must demonstrate their real-time management skills in a real-world scenario, the simulation combined with psychometric tests predicts people manager success better than any other applicant testing approach.
Developing High Performing People Managers
Identify evidence-based competency gaps and deliver hyper-personalized individual development plans in the areas of communicating, focusing on the customer, delegating, listening, caring, developing and leading teams, mentoring, coaching, leading change, persuading and influencing, planning and organizing, problem solving, implementing strategies, and thinking strategically.

The combination of psychometric tests (i.e., personality and learning) and detailed people manager competency insights that are customized to align with your unique core competencies, enables highly customized training, targeted learning nudges, and the tracking of micro-behavior improvement over time.

Succession Planning for People Manager Roles
When it comes to identifying and developing managerial bench strength, this People Manager Assessment Center helps to better identify high-potentials and measure successor readiness for people manager roles. The fair, objective, and evidence-based approach also removes unconscious bias and personal preference from the succession planning process.

Monitor and compare people managers on readiness in the target role, competency performance, and potential to grow for optimal succession planning. Proactively track the readiness of successors and strategically plan for future talent needs.

People Manager Assessment Center with 0.54 Predictive Validity
The 3-hour “day-in-the-life” assessment places people managers in a relevant simulation of their future role to measure their readiness using live role-players for a realistic simulation experience. Customized capabilities are benchmarked against a global pool of people managers in similar roles to provide additional data points for comparison.

The People Manager Assessment is for frontline people managers who lead teams of individual contributors and middle managers/directors who manage other managers. For executive leaders, please visit leadership simulation assessments for high stakes roles.

Expected Results
On average, managers and directors who follow the assessment-driven development plans:

improve skills by 11% in twelve months
are 6 times more likely to be retained
are 6 times more likely to be seen as a high-performer
report a 14% increase in engagement

Having assessed over 10,000 people managers in over 40 countries around the world, the manager simulation assessment is available in Bahasa, Dutch, English, French, Korean, Slovak, Spanish, and Turkish.

If you would like to use a proven People Manager Assessment Center to better identify, promote, and develop new managers, mid-level managers, and directors, please contact us.

Related Information

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial.

We recently implemented customized Management Development Programs designed to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. It has had the greatest impact.

I would recommend LSA to any company that’s looking for a trusted training and development partner to take their leaders and managers to the next level.

Janice Passarello
Director of Human Resources

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

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People Manager Assessment Center