Improving Management Skills at High Tech Firm

Redwood Shores, CA – LSA Global, the business consulting and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized training program aimed at improving management skills to increase employee engagement, performance, and retention.

The New Manager and New Supervisor Training Program scores were:

• 91.0% Job Relevance
• 94.6% Satisfaction
• 127% Knowledge Gain
• 92.7% Net Promoter Score

This high growth client knew how critical management development was to the organizational culture and performance.  Recognizing the full impact managers have on their teams and the organization as a whole, leaders wanted their people managers to create high performing and high functioning teams to drive operational efficiency, employee engagement, and rapid business growth.

Based upon people manager assessment center best practices, new and inexperienced people managers in this highly experiential improving management skills session were introduced to and practiced the proven management tools and skills required to effectively:

• Define a team charter for success.
• Increase new manager self-awareness as a people manager.
• Lead situationally while managing diverse and remote teams.
• Lead and manage change.
• Manage time and resources.
• Delegate work.
• Define team goals and accountabilities.
• Manage team meetings and decision making.
• Set team direction and agree upon strategic priorities.
• Track and manage performance.
• Define team roles and responsibilities.
• Coach others to higher performance.

At the conclusion of the program they gained a far better understanding of how to motivate and work with their direct reports. Their enhanced management skills will help build stronger teams and more engaged team members.

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.