Create Team Clarity to Take Performance to the Next Level

“Having tripled in size and recently merged, LSA helped us to create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction, and push our agency forward with clear goals, roles, and success metrics.

As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success.

This is exactly what we needed to take our leadership team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives to create team clarity. Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities, and actions going forward.

From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal. Overall, teams outperform individuals when success requires a combination of multiple skills, judgments, and experiences. Examples of high performing teams abound in sports, military special forces, and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments Examples include golf and gymnastic teams. To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes.

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other, and bleed for a unified common cause and trust each other implicitly. A good example of a tribe is a family. If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement, and commitment in the following areas:

Alignment
For a team to excel, it must fully align itself with the vision, mission, values, and strategic priorities of the organization. Ensure the team understands the corporate strategy enough to align with it.
Shared Goals
Clear goals are the hallmark of high performing teams. Ensure the fundamental purpose and goals of the team are clear, believable, implementable, and committed to by all key stakeholders.
Clear Roles & Responsibilities
High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others. Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood, and committed to by all team members.
Credible Success Metrics
For teams and individuals to thrive, they must know where they stand and hold each other accountable. Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
Critical Processes and Practices
The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate, and handle conflict directly impacts their level of performance. Ensure critical processes are understood, accepted and aligned with where you are headed.
Effective Interpersonal Relationships
High performing teams interact with each other in a healthy and supportive way. Build trust, openness, and acceptance to improve team dynamics and effectiveness.
Barriers to Success
Every team faces challenges. High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

Your team was amazing. Facilitative Leadership was one of the best leadership and change workshops my team has ever attended. Thank you!

Diane White
Executive Director, Head of Product Development

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

LSA consistently delivers for me and my team. Recently they demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development facilitators would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
Managing Director

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

Thank you for a great leadership development session today. The facilitator was brilliant. The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

Simon Jefferson
Managing Director

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

At a time of change in our marketplace, LSA Global did an exceptional job helping our executive team create strategic clarity by helping us to define, clarify, and prioritize our corporate vision, mission, values, differentiation, target clients, strategic priorities, success metrics and key roles.

They beautifully navigated a very difficult and fuzzy situation, respectfully cleared out all of the cultural elephants, and shared impactful insights and leadership development theories along the way. They have transformed our business.

Laurie Sewell
President & CEO

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Create Team Clarity