Being a Good New Manager Is Not a Matter of Luck

A four-leaf clover shows that luck plays no part in Being a good new manager

Being a Good New Manager from the Start
Being a good new manager is not a matter of luck.  When new managers falter, it is almost always due to a lack of management preparation and support.  And often the blame belongs to the leaders who promoted them into their new role.

Leading Is Very Different than Doing
Many employees are promoted to management because of their success delivering results as an individual contributor combined with their technical expertise. But one critical ingredient is often missing – the ability to get work done through others.  Too many new managers have not been taught how to effectively lead people.

Research on New Manager Effectiveness
With more than half of first-time managers reporting that they received no training when promoted, it is not surprising that up to 50% of new managers are deemed ineffective by their bosses.  Additionally, Gallup estimates that managers account for at least 70% of variance in employee engagement scores across business units.  The bottom line is that most new managers struggle in their new role.

Two Solid Tips to Better Prepare New Managers
Be sure you set up your new managers to succeed by:

1. Providing the Right Management Development
Don’t just look for a standard management training program, sign them up and think you’ve done your job in preparing them. While the management fundamentals are an important starting point, make sure that any new manager training focuses on the critical few management situations that make the difference between an average and extraordinary manager at your company with respect to your unique strategy and culture.

Then make sure to customize the content to each person’s specific development needs.  Are they able to adapt to different communication styles?  Do they know how to run effective meetings?  Can they delegate tasks and hold team members accountable?  Do they know the importance of setting clear expectations?  These are just a few of the skills they will need to succeed at being a good new manager.

2. Provide Continued Support and Coaching
Only 1-in-5 management training participants change their on-the-job performance from management training alone.  Acknowledge that there will be a learning curve and ongoing challenges.  Then provide consistent feedback, coaching and support to let them know how they are doing and to provide advice on how to improve.

The Bottom Line
The effectiveness of your managers matters too much to your overall business performance to neglect the thoughtful preparation of new managers.  They need targeted development opportunities early on, understanding and support as they move into their new position, and ongoing coaching so they have a chance to learn from their mistakes and continuously improve.  Do not leave the process up to luck.

To learn more about being a good new manager, download The Six Management Best Practices that Make the Difference between Effective and Extraordinary

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The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

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