Problem Solving and Critical Thinking Skills

“LSA significantly improved the problem solving and critical thinking skills of our leaders.

The critical thinking skills are imperative to make better and faster strategic decisions and tackle the complexities of leading and managing at a fast pace.”
Tim Bonnet | Director of Training and OD | Dimension Data

Description
Good problem solvers are worth their weight in gold. Unfortunately, in most companies they are about that rare. A good manager is good at solving problems and thinking through decisions critically with multiple internal and external stakeholders and various moving parts.

As leaders, it is imperative to teach your people to develop the problem solving and critical thinking skills required to tackle the important and complex business issues needed to move the business forward.

Most of today’s problems have more than one “right” answer, require creative techniques to solve, and often include collaborative teams and multiple levels of stakeholders.

In this proven Problem Solving and Critical Thinking Skills workshop, participants develop mastery of the necessary problem solving, critical thinking, and innovation tools to maximize the likelihood of an effective solution in multiple situations.

By establishing a common approach to problem solving and prevention, this customized course enables participants from different levels and disciplines to work together to resolve issues critical to their business.

Participants bring real problems from work to solve during the workshop and leave with clear action plans.

Objectives:

Workshop participants learn to:

Adapt a creative problem-solving process to address critical project challenges
Identify and profit from opportunities
Explore and analyze situations
Create and generate alternative ideas
Evaluate and enhance these ideas
Establish a process for following through on a chosen solution
Distinguish between facts and objects
Apply an effective reasoning process
Recognize the value and importance of semantics in critical thinking
Differentiate between opinion, belief, fact, and reality
Influence opinions
Identify basic principles for effective critical thinking
List the criteria and characteristics of successful critical thinking

Target Audience:
Technical professionals, project teams, and others who must solve problems to move business performance and productivity forward.

To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.

Related Information

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I had been working with LSA for many years across a few different companies.

Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

Our managers are excited, talking in the halls about the great experience, and applying what they learned.

LSA makes things easy and practical for us. Thank you!

Phyllis Moracco
HR Director

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

Kevin Ashman
Firmware Engineering Supervisor

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

Our relationship with LSA is extremely valuable.

We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs.

I’d recommend LSA to any company looking for first class and high quality leadership and management training assessment, design, delivery, and follow-through.

Ken Boehm
Vice President of Human Resources