Communication Essentials Training

Communication Essentials Training that Works

“The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional mastery.

The participants were thrilled with the outcome and rated the communication essentials training program and the facilitator as ‘Excellent’. I’d highly recommend working with LSA Global.”
John Mastrorilli | FRDP Leader | Intuit

“The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates.

By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | IGT

Communication Essentials Training Program Description
What and how we communicate at work matters — always. Every interaction is a moment of truth for us, our audience, our work, and our organization. The thousands of opportunities to communicate each day all roll up to a master narrative of who we are at work in terms of our credibility and integrity.

When we communicate well at work, we have credibility and the ability to inspire, engage, and empower everyone around us — when we don’t, we risk losing trust, confidence, and agency.

Successful communicators have the gift of influencing and persuading in ways that others can easily relate to. Conversely for some, unique distinctions in communication styles may act to block their ability to be heard by others.

With this Communication Essentials Training Program, take part in a proven, highly engaging, and experiential process with real-world situations to better align communication goals and outcomes, connect with your target audience, frame messages for impact, and spur desired actions. Learn to apply newly acquired communication skills designed to enhance relationships and improve results.

Learn how effective communicators assume responsibility and develop ways to adapt contextually as circumstances and opportunities dictate.

Learning Objectives
Through real work, proven techniques, and real-time feedback, participants learn how to increase their impact, expand their communication choices, and decrease stress by:

Speaking their truth with relevance
Moving communications forward in a meaningful way
Building trust and confidence in relationships through impactful conversations
Engaging and influencing others
Adapting communication styles to suit the needs of special circumstances
Becoming audience-centric
Predicting stress triggers and learning ways to mitigate them

Target Audience
Anyone seeking to enhance individual and team business success through effective communications.

To speak with an LSA Expert and learn about the Communication Essentials Training Program customization and delivery options for your company, please contact us.

Related Information

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

I had been working with LSA for many years across a few different companies.

Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

Our managers are excited, talking in the halls about the great experience, and applying what they learned.

LSA makes things easy and practical for us. Thank you!

Phyllis Moracco
HR Director

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA has become the gold standard for team building and management training programs at Genomic Health!

I have not found companies that come close to their level of customization, impact, expertise, and experience.

Emily Couey
Director of Human Resources

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

Kevin Ashman
Firmware Engineering Supervisor