Management Fundamentals Workshop for Services Organization

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a Customized Management Fundamentals Workshop for a Services Organization focused on helping their people managers to lead high performing teams.  The New Manager Training  program results were:

• 97.2% Job Relevance
• 99% Satisfaction
• 155% Knowledge Gain
• 96.8% Net Promoter Score

This fast growing and highly responsive services organization wanted to design and deliver a Customized Management Fundamentals Workshop to set new and inexperienced managers up to be successful people leaders that positively impact individual and team performance, engagement, and retention. Based upon People Manager Assessment Center data and Management Development Best Practices, the highly customized action learning leadership development program focused on:

• Creating Team Clarity and Alignment
  Managers learned how to step back and garner commitment from their teams by creating high levels of strategic clarity.  They practiced, applied, and received feedback on a proven process to co-create a team charter to define and align team goals, norms, and strategy success metrics with overall strategic priorities and team roles and responsibilities.

  Do your managers know how to create a clear line of sight for people to contribute?

• Making Effective Team-based Decisions
  Managers learned how to set the conditions for better team decisions.  The proven decision making training focused on how to make effective decisions under pressure, with limited data while navigating constant change and shifting stakeholder demands.

  Are your managers setting teams up to make effective decisions?

• Leading and Managing Change
  Based upon change management consulting best practices, managers learned how to lead change and communicate change while balancing organizational, team, and individual needs.

  Are your people leaders able to lead and navigate organizational change?

• Setting and Managing Team Expectations
  Managers learned how to lead, manage, and coach to meaningful team performance expectations by increasing psychological safety, encouraging a culture of constructive debate, and building a culture of mutual accountability.

  Do your managers know how to help teams to perform at their peak?

About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.