Advanced Consultative Partnering Skills

“The Advanced Consultative Partnering workshop was crucial in helping our HR business partners work more strategically with their internal clients and stakeholders.

The consulting skills and techniques greatly improved their ability to gain understand the situation, credibility, sell recommendations, and apply a strategic consulting process to get better results.”
SVP Human Resources | Fortune 1000 Technology Company

The Advanced Consultative Partnering is for senior professionals and managers. It presents a more advanced view of Consultative Partnering™ skills while focusing participants on leading projects, managing challenging interactions, and effectively communicating value propositions.

Participants improve their ability to influence at C-level, deliver value-based recommendations, and model consulting behavior to further build and reinforce Consultative Partnering™ skills among their staff and peers.

Description

This highly interactive two- to three-day workshop equips leadership-level consultants and managers with the tools and skills they need to move the partnering dynamics of their organizations to a new level.

Participants develop skills to handle the most difficult and challenging client interactions that result in better relationships and partnership with their clients. They learn to use a systematic consulting process that provides detailed steps for consistently getting successful business results.

During the workshop, participants engage in dynamic discussions and job-specific application activities using customized cases and real-life examples, and receive feedback through self-assessments and coaching.

They focus on their team and individual situations during the workshop, spending over 75% of the course time on interactive and experiential activities.

Outcomes and Benefits

After completing Advanced Consultative Partnering, participants will be able to:

1. Build Strong Business Partnerships Among People and Teams

Define the role of the leader and senior consultant in the organization and their responsibilities in developing consultative partnership relationships.
Determine clients’ expectations for the consulting team, and identify and eliminate obstacles to meeting those expectations.
Understand other’s personality, style, and needs in interactions.
Develop interaction strategies that build trust and partnership.

Outcomes and Benefits (cont.)

2. Leverage Expertise and Value While Managing Client Interactions

Make explicit in client interactions how the consulting teams’ expertise adds value.
Apply the Managing Client Interactions model and skills in difficult interactions where risk and emotions are high in order to meet goals and build trust and partnership.

3. Apply a Consultative Process to Consistently Produce Positive Results

Gain agreement with clients and teams about how you will work together, and establish clear understanding of the client’s business issues and needs that will affect outcomes.
Gain commitment by presenting ideas and recommendations in a way that influences and focuses on client benefits, and implement solutions that meet client business goals.

Target Audience:

This advanced consulting skills workshop is targeted at senior consultants and managers across industries who interact at senior levels with internal and client organizations at all phases of large or complex initiatives.

They are often responsible for leading, managing, and coaching a team of more junior consultants.

To speak with an LSA Expert and learn about consulting skills program customization and delivery options onsite at your company, please contact us.

Related Information

Our relationship with LSA is extremely valuable.

We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs.

I’d recommend LSA to any company looking for first class and high quality leadership and management training assessment, design, delivery, and follow-through.

Ken Boehm
Vice President of Human Resources

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly focused and relevant management training course that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated. I could not be more pleased.

Heather Feltman
President & CEO

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing a leadership approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.

I recommend LSA Global to anyone looking for real results.

Sally Buchannan
VP Human Resources

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager