Advanced Consultative Partnering

The consulting tools and skills needed to build influential partnerships.

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“The Consultative Partnering workshop was crucial in helping our HR business partners work more strategically with their internal clients and stakeholders. The skills and techniques greatly improved their ability to gain understand the situation, credibility, sell recommendations, and apply a strategic consulting process to get better results.”
SVP Human Resources | Fortune 1000 Technology Company

The Advanced Consultative Partnering is for senior professionals and managers. It presents a more advanced view of Consultative Partnering™ skills while focusing participants on leading projects, managing challenging interactions, and effectively communicating value propositions. Participants improve their ability to influence at C-level, deliver value-based recommendations, and model consulting behavior to further build and reinforce Consultative Partnering™ skills among their staff and peers.

Description:

This highly interactive two to three day workshop equips leadership-level consultants and managers with the tools and skills they need to move the partnering dynamics of their organizations to a new level.

Participants develop skills to handle the most difficult and challenging client interactions that result in better relationships and partnership with their clients. They learn to use a systematic consulting process that provides detailed steps for consistently getting successful business results. During the workshop, participants engage in dynamic discussions and job-specific application activities using customized cases and real-life examples, and receive feedback through self-assessments and coaching. They focus on their team and individual situations during the workshop, spending over 75% of the course time on interactive and experiential activities.

Outcomes and Benefits:

After completing Advanced Consultative Partnering, participants will be able to:

  1. Build Strong Business Partnerships Among People and Teams
    • Define the role of the leader and senior consultant in the organization and their responsibilities in developing consultative partnership relationships.
    • Determine clients’ expectations for the consulting team, and identify and eliminate obstacles to meeting those expectations.
    • Understand other’s personality, style, and needs in interactions, and develop interaction strategies that build trust and partnership.

Outcomes and Benefits (cont)

2.  Leverage Expertise and Value While Managing Client Interactions

  • Make explicit in client interactions how the consulting teams’ expertise adds value.
  • Apply the Managing Client Interactions model and skills in difficult interactions where risk and emotions are high in order to meet goals and build trust and partnership.

3.  Apply a Consultative Process to Consistently Produce Positive Results

  • Gain agreement with clients and teams about how you will work together, and establish clear understanding of the client’s business issues and needs that will affect outcomes.
  • Gain commitment by presenting ideas and recommendations in a way that influences and focuses on client benefits, and implement solutions that meet client business goals.

Target Audience:

This advanced consulting skills workshop is targeted at senior consultants and managers across industries who interact at senior levels with internal and client organizations at all phases of large or complex initiatives. They are often responsible for leading, managing and coaching a team of more junior consultants.

To speak with an LSA Expert and learn about consulting skills program customization and delivery options onsite at your company, please contact us.

Related Information

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

Lisa Bruun
SVP Human Resources

Ellie Mae

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Ted Ramlet
CIO & SVP

McKesson

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent. I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

We signed up with LSA early on – as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility.  When we need to supplement our own internal skills or resources, we use LSA knowing that we can depend on outstanding quality advice and solutions every time.

Margie Bunting
HR Manager

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA always helps us provide the right sales, management, and leadership programs at the right time to meet the unique needs of both individuals and departments. I especially appreciate their ability to deeply understand our business and our culture so that they can recommend the appropriate solutions.

Sarah Parks
Senior Project Manager

Hyperion

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations.  I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages when the stakes are high.

Todd Power
Office of the CEO

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

I continue to be impressed by the level of leadership development, management expertise, and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor. In fact, the focus on clear business outcomes and real life circumstances challenged me to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

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