4 Steps for More Effective Leadership Coaching

Effective leadership coaching helping hand up mountain

Effective Leadership Coaching
Supporting your team members’ professional development through more effective leadership coaching has a significant impact on whether your employees coast or perform, whether they stagnate or grow and whether they stay or leave.

Why Effective Leadership Coaching Matters
We believe effective leadership coaching matters because:

  • People create business results
  • People have the ability to change
  • People have more success changing when they have a good coach

This is especially true when the coach uses a disciplined process to provide observations, recommendations and tools to improve areas that matter most to the individual and to the company.  Effective leadership coaching also helps to contextualize issues into terms that make them manageable and actionable while looking for teachable moments.

And the best teachable moments often provide the opportunity to provide both positive and constructive feedback about attitudes, beliefs, approaches, skills, assumptions and tactics that matter most.

Four Proven Steps for Better Leadership Coaching
Follow these four steps for better and more effective leadership coaching results:

1.  Build Rapport
Many executive coaches believe that rapport building is at the root of effective communication and relationship building.  Approach your direct report in a way that will open, not close down, effective communication.

  • First suspend your ego
  • Second, highlight common interests whenever possible
  • Third, match and mirror their style of behavior, energy level, tone and body language

2.  Establish a Clear Agenda
Present the purpose of the discussion, the process you would like to follow and the anticipated benefits of your discussion.  Then listen to their thoughts and adjust the agenda accordingly so that you co-create your plan of attack together to increase accountability and commitment for the discussion.

3.  Give Specific and Timely Feedback
Discuss specifically what the employee is doing well, what needs improvement and why the change is important to them as an individual, you as their boss and the team or company as a whole.

4.  Create a Mutual Action Plan
Agree upon a “go forward” strategy that you both think will get the desired results in a way that makes sense for the person and within your organizational culture.  From our experience, the best action plans have 30, 60 and 90-day windows and work on bite-sized changes and improvements.

The idea is to shorten the learning cycle and to increase opportunities to improve your abilities.

The Bottom Line
Think of the most critical members of your team. For effective leadership coaching, what specific feedback could you give on current work that would show your concern and interest in their growth and professional development?

To learn more about effective leadership coaching, download 8 Reasons Leaders Need 360 Degree Feedback

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We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

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Cutera

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

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I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

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Samsung

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Senior Vice President

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

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Kim Silva, CFO

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Workforce Planning Bureau

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

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Chief Financial Officer

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

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Vice President, Human Resources

Hyperion

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HR Director

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

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Roche

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HR Manager

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