4 Steps for More Effective Leadership Coaching

Effective leadership coaching helping hand up mountain

Effective Leadership Coaching
Supporting your team members’ professional development through more effective leadership coaching has a significant impact on whether your employees coast or perform, whether they stagnate or grow and whether they stay or leave.

Why Effective Leadership Coaching Matters
We believe effective leadership coaching matters because:

  • People create business results
  • People have the ability to change
  • People have more success changing when they have a good coach

This is especially true when the coach uses a disciplined process to provide observations, recommendations and tools to improve areas that matter most to the individual and to the company.  Effective leadership coaching also helps to contextualize issues into terms that make them manageable and actionable while looking for teachable moments.

And the best teachable moments often provide the opportunity to provide both positive and constructive feedback about attitudes, beliefs, approaches, skills, assumptions and tactics that matter most.

Four Proven Steps for Better Leadership Coaching
Follow these four steps for better and more effective leadership coaching results:

  1. Build Rapport
    Many executive coaches believe that rapport building is at the root of effective communication and relationship building.  Approach your direct report in a way that will open, not close down, effective communication.

    First suspend your ego.  Second, highlight common interests whenever possible.  Third, match and mirror their style of behavior, energy level, tone and body language

  2. Establish a Clear Agenda
    Present the purpose of the discussion, the process you would like to follow and the anticipated benefits of your discussion.  Then listen to their thoughts and adjust the agenda accordingly so that you co-create your plan of attack together to increase accountability and commitment for the discussion.
  3. Give Specific and Timely Feedback
    Discuss specifically what the employee is doing well, what needs improvement and why the change is important to them as an individual, you as their boss, and the team or company as a whole.
  4. Create a Mutual Action Plan
    Agree upon a “go forward” strategy that you both think will get the desired results in a way that makes sense for the person and within your organizational culture.  From our experience, the best action plans have 30, 60 and 90-day windows and work on bite-sized changes and improvements.

    The idea is to shorten the learning cycle and to increase opportunities to improve your abilities.

The Bottom Line
Think of the most critical members of your team. For effective leadership coaching, what specific feedback could you give on current work that would show your concern and interest in their growth and professional development?

To learn more about lifting the performance of your top leaders, download 8 Reasons Leaders Need 360 Degree Feedback

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AKQA

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

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I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

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