4 Steps for More Effective Leadership Coaching

Effective leadership coaching helping hand up mountain

Effective Leadership Coaching
Supporting your team members’ professional development through more effective leadership coaching has a significant impact on whether your employees coast or perform, whether they stagnate or grow and whether they stay or leave.

Why Effective Leadership Coaching Matters
We believe effective leadership coaching matters because:

  • People create business results
  • People have the ability to change
  • People have more success changing when they have a good coach

This is especially true when the coach uses a disciplined process to provide observations, recommendations and tools to improve areas that matter most to the individual and to the company.  Effective leadership coaching also helps to contextualize issues into terms that make them manageable and actionable while looking for teachable moments.

And the best teachable moments often provide the opportunity to provide both positive and constructive feedback about attitudes, beliefs, approaches, skills, assumptions and tactics that matter most.

Four Proven Steps for Better Leadership Coaching
Follow these four steps for better and more effective leadership coaching results:

1.  Build Rapport
Many executive coaches believe that rapport building is at the root of effective communication and relationship building.  Approach your direct report in a way that will open, not close down, effective communication.

  • First suspend your ego
  • Second, highlight common interests whenever possible
  • Third, match and mirror their style of behavior, energy level, tone and body language

2.  Establish a Clear Agenda
Present the purpose of the discussion, the process you would like to follow and the anticipated benefits of your discussion.  Then listen to their thoughts and adjust the agenda accordingly so that you co-create your plan of attack together to increase accountability and commitment for the discussion.

3.  Give Specific and Timely Feedback
Discuss specifically what the employee is doing well, what needs improvement and why the change is important to them as an individual, you as their boss and the team or company as a whole.

4.  Create a Mutual Action Plan
Agree upon a “go forward” strategy that you both think will get the desired results in a way that makes sense for the person and within your organizational culture.  From our experience, the best action plans have 30, 60 and 90-day windows and work on bite-sized changes and improvements.

The idea is to shorten the learning cycle and to increase opportunities to improve your abilities.

The Bottom Line
Think of the most critical members of your team. For effective leadership coaching, what specific feedback could you give on current work that would show your concern and interest in their growth and professional development?

To learn more about effective leadership coaching, download 8 Reasons Leaders Need 360 Degree Feedback

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LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

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We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

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AKQA

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We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

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In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

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Firmware Engineering Supervisor

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

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The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

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LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

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Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

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Intuit

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