How to Make Organizational Culture Your Secret to Success

Make Organizational Culture Your Secret to Success a woman is holding her finger to her lips as if to say shh for culture as the secret to business success

Make Organizational Culture Your Secret to Success
Want to know a secret? Make organizational culture your secret to success.  Why focus on workplace culture versus all the other potential areas to improve business performance?

Because Workplace Culture Matters

  • Harvard reported an effective culture can account for up to half of the differential in performance between organizations in the same industry.
  • Our own organizational alignment research found that cultural factors account for 40% of the difference between high and low growth companies.
  • Fortune magazine claims that, according to its annual survey of the best companies to work for, an organization’s culture can be the secret to business success.

The importance of corporate culture, however, is both good and bad news.

The Good News
For companies that have a well-established, purposeful and aligned corporate culture based on clear, strong, accepted and understood  values and behaviors, this is good news.  They are on the right path.

The Bad News
For companies whose corporate culture is not well defined, whose employees do not behave in a consistent way, or where the cultural norms are not fully aligned with the strategic intent of the company, the news presents a tough challenge.  Culture change is not easy.

How To Make Organizational Culture Your Secret to Success
What can leaders do to develop a high performance culture that aligns with and ignites their business strategy?  Here are the first three big steps to make organizational culture your secret to success.

1.  Create Strategic Clarity
First, know that strategic clarity accounts for 31% of the difference between high and low performing organizations. As a leader, you must create a clear and compelling strategic direction that your stakeholders:

  • Understand
  • Believe in
  • Feel is implementable at your organization in your industry

While true strategic clarity across stakeholders and levels is no small task, it is an imperative step to aligning strategy and culture to improve performance.  Trying to change culture without strategic clarity is just wishful thinking.

2.  Define Core Corporate Values and Cultural Norms
You need to figure out exactly what your company stands for.

  • What is central to your corporate mission?
  • What values, behaviors and practices are at the core of the way you want to do business?

Strategic clarity answers the “what” and the “why.”  Culture shapes the “how.”  Involve all employees in this process so your organizational culture is not just from the point of view of leadership but also reflects the world in which the work force lives and operates.

3.  Ensure Cultural Consistency
Next you must see that your organizational culture is not just described but consistently:

  • Lived
  • Monitored
  • Rewarded

Especially by leadership. This means that all your systems, practices and processes must support the way you want your employees to do business each and every day. If, for instance, cooperation across business functions is a core value to execute your strategy, a compensation program that rewards individual rather than team achievement would be at odds with your desired corporate environment.

To build a high performance culture, smart leaders expose and adjust any conflicts between strategies, cultural norms, success metrics and reward systems.  Additionally, your hiring practices must be aligned with the kind of workplace you want to shape. Recruit, hire and onboard with an emphasis on cultural fit.

Mismatched new employees will only undermine the environment you desire and will not last long if they feel out of sync with the rest of the work force.

The Bottom Line
If you want to make organizational culture your secret to success, start with strategic clarity and then be thoughtful and purposeful about shaping the culture you want.  Those companies that do:

  • Grow revenue 58% faster
  • Have 72% higher profits
  • Engage employees 16.8-to-1

To learn more about defining an aligned and high performing culture, download How to Build a Purposeful and Aligned Corporate Culture.

 

Comments are closed.

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More