Create Team Clarity to Take Performance to the Next Level

“Having tripled in size and recently merged, LSA helped us to create team clarity on our executive team to increase our level of strategic alignment, solidify our new direction, and push our agency forward with clear goals, roles, and success metrics.

As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients have really set us on a great path to success.

This is exactly what we needed to take our leadership team to the next level.”

Matt Britton | CEO | MRY, a Publicis Groupe Company

“LSA Global rocks! Thank you for helping our executives to create team clarity. Our executive team now has a clear and powerful strategic direction with clear metrics of success, accountabilities, and actions going forward.

From a sales growth perspective, I am really energized about the outcome and grateful for what I have learned throughout the process.”

Stacey Wong | Director of Sales | Servicon Systems

Create Team Clarity
We define a team as a collection of people all working toward a common goal. Overall, teams outperform individuals when success requires a combination of multiple skills, judgments, and experiences. Examples of high performing teams abound in sports, military special forces, and elite institutions.

Teams Are Different than Working Groups
Working Groups typically have no collective work product beyond their individual accomplishments Examples include golf and gymnastic teams. To create team clarity, it is important to know teams are different than Working Groups and that Working Groups are different than Tribes.

Teams Are Different than Tribes
A Tribe is a collection of people who know why they are together, are passionate about each other, and bleed for a unified common cause and trust each other implicitly. A good example of a tribe is a family. If you want to create team clarity, it is important to know the difference between a team and a Tribe.

In general, you know that you are part of a team if the majority of your success is dependent upon the success of others.

Creating a high performance team starts with team leaders creating shared clarity, agreement, and commitment in the following areas:

Alignment
For a team to excel, it must fully align itself with the vision, mission, values, and strategic priorities of the organization. Ensure the team understands the corporate strategy enough to align with it.
Shared Goals
Clear goals are the hallmark of high performing teams. Ensure the fundamental purpose and goals of the team are clear, believable, implementable, and committed to by all key stakeholders.
Clear Roles & Responsibilities
High performing teams have a clear grasp of how each individual contributes to team success and what to expect from others. Ensure roles and responsibilities play to people’s strengths and desires while being clear, understood, and committed to by all team members.
Credible Success Metrics
For teams and individuals to thrive, they must know where they stand and hold each other accountable. Ensure individual and team performance measures are aligned, relevant, fair, accurate, transparent, consistent, timely and just possible.
Critical Processes and Practices
The way teams prioritize, solve problems, reward, communicate, make decisions, share information, innovate, and handle conflict directly impacts their level of performance. Ensure critical processes are understood, accepted and aligned with where you are headed.
Effective Interpersonal Relationships
High performing teams interact with each other in a healthy and supportive way. Build trust, openness, and acceptance to improve team dynamics and effectiveness.
Barriers to Success
Every team faces challenges. High performing teams identify barriers within their circle of influence and create solid action plans to overcome them in a way that makes sense.

Related Information

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Your team was amazing. Facilitative Leadership was one of the best leadership and change workshops my team has ever attended. Thank you!

Diane White
Executive Director, Head of Product Development

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated. I could not be more pleased.

Heather Feltman
President & CEO

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

At a time of change in our marketplace, LSA Global did an exceptional job helping our executive team create strategic clarity by helping us to define, clarify, and prioritize our corporate vision, mission, values, differentiation, target clients, strategic priorities, success metrics and key roles.

They beautifully navigated a very difficult and fuzzy situation, respectfully cleared out all of the cultural elephants, and shared impactful insights and leadership development theories along the way. They have transformed our business.

Laurie Sewell
President & CEO

LSA helped us design and deliver blended leadership solutions for our key leaders to help drive our growth plans in a way that aligned with our unique culture and values.

LSA understood our business, had deep expertise in the content areas, customized the leadership development programs to fit our specific needs, and delivered great results in alignment with our strategic priorities, culture, and performance management systems.

I highly recommend them to anyone looking to take their leaders and the performance of their teams to the next level.

Beth A. Taylor
Vice President of Human Resources

LSA worked with our Executive Leadership Team to help create strategic clarity and alignment as we look to increase our growth rate and unlock innovation. They masterfully handled very complex, challenging, and high stakes leaders, decisions, and cultural nuances to help us identify what matters most and move toward one unified direction.

Their practical, straightforward, and client-centric approach to strategy was refreshing. I highly recommend them to any executive team looking to get aligned to create even higher performance. They are lights out awesome!

Patrick Resk
Chief Financial Officer, Partner

We greatly value our relationship with LSA Global.

They focused on understanding our unique culture and helping us to move our strategic priorities forward.

LSA continues to deliver top quality executive coaching, consulting, and leadership development solutions that are highly customized for our unique situation.

I highly recommend LSA Global to anyone looking to greatly improve their leadership, management, and project capabilities.

Bonnie S. Olson
Vice President of Human Resources

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward.

As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.

This is exactly what we needed to get to the next level. Thank you LSA!

Matt Britton
CEO

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

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Create Team Clarity