Management Training Course for Services Firm

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized management training course for managers at a Services firm faced with new leadership, increased competition, and increased pressure to do more with less.  The action learning leadership development approach delivered the following initial results:

• 97.8% Job Relevance
• 98.8% Satisfaction
• 156% Knowledge Gain
• 97.2% Net Promoter Score

After a strategy retreat, an aligned leadership team wanted to upskill all people managers in order to improve employee performance, engagement, and retention.  The highly customized training program was for new managers, new supervisors, and more experienced team leaders required to drive the firm’s strategic priorities forward .  The two main goals of the customized management training course were to:

1. Measurably improve employee retention and engagement across key teams.
2. Build and sustain high performing and interdependent teams that could navigate change, make decisions, and execute the firm’s new strategy.

Based upon people manager assessment center best practices, the customized management training course focused on improving people leader capabilities in the following areas:

• Creating Clear and Motivating Team Direction
  How to create a team charter that clarifies and amplifies the power of team purpose, a line of sight for people to contribute to the greater good, and collaborative inter- and intra-team partnerships to execute shared goals across functions.
• Building a High Performance Team Culture
  How to create a healthy, high performing, and strategically aligned team culture with high levels of cultural accountability, collaboration, open communication, and continuous improvement.
• Leading, Managing, and Coaching through Organizational Change
  How to lead, manage, and navigate change with your team through a compelling vision for change,  a thoughtful business case for change, targeted change communication, and effective decision making.

About LSA Global 
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.