Technology Talent Retention Strategy

Technology Talent Retention StrategyRedesigning Talent Strategy to Drive Performance & Retention

Technology Talent Retention Strategy

Situation

This global technology needed to shift gears.  They faced a steep decline prices at the same time their competitors were increasing speed to market with more compelling and client-centric solutions.  Top sales and marketing talent was leaving, and the leadership team needed to act.

The company’s short-term strategy was to focus on building a great Sales and Marketing organization while working on bringing cutting-edge solutions to the marketplace.

Complications

  • The organization was experiencing high turnover with key Sales and Marketing positions particularly during the first and fifth years of employment.
  • Internal organizational culture assessment research indicated that high performers wanted more interesting work and better growth opportunities.

Approach: Technology Talent Retention Strategy

We conducted a organizational talent review that analyzed the organizational capabilities needed to deliver on the short- and long-term strategies.  To better attract, engage, and retain top sales and marketing talent, we:

Results
In 12 months, the updated ways of working:

  • Decreased unwanted turnover by 27%.
  • Increased rate of acceptance on job offers extended by 150%.

Why a Technology Talent Retention Strategy Is Critical for Business Success

Technology talent has become one of the most valuable competitive assets. From software engineers and data scientists to cybersecurity experts and AI specialists, skilled technology professionals drive innovation, improve operational efficiency, and enable long-term growth. Yet many organizations continue to struggle with retaining these critical and hard to replace employees.

For talent leaders, a well-designed Technology Talent Retention Strategy is a business imperative.

The Growing Cost of Technology Talent Turnover
The demand for technology professionals continues to outpace supply across many industries. As a result, top performers often have numerous employment options and are frequently approached by recruiters. When organizations lose experienced technology employees, the impact extends far beyond the cost of hiring replacements.

Technology turnover often results in:

  • Lost institutional knowledge
  • Delayed projects and product launches
  • Reduced team productivity
  • Increased workload for remaining employees
  • Lower customer satisfaction
  • Higher recruiting and onboarding expenses

Research from the Society for Human Resource Management (SHRM) estimates that replacing a highly skilled employee can cost between six and nine months of that employee’s salary. For technology roles, those costs can be substantially higher due to specialized expertise and extended vacancy periods.

Don’t wait until your best employees are updating their resumes. Discover the research-backed strategies that increase engagement, strengthen loyalty, and reduce unwanted turnover. Download Why Top Talent Leaves — and 10 Research-Backed Ways to Keep Them

Related Information

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique high performance culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires.

The program reinforced WIPRO core values, helped to build relationships with fellow associates, and enhanced the group’s ability to operate successfully in the global world.

I definitely recommend LSA for effective employee onboarding of top talent.

Vishu Venkat, PHR
Talent Acquisition

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

Margie Bunting
HR Manager

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture.

Their practical and outcome-oriented methodology is fantastic and allows us to deploy better solutions faster.

I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

LSA has a very unique and powerful methodology regarding learning. Their ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none.

They understand your goals, flex to your needs, and solve problems. They certainly help make my job easier and are a pleasure to work with.

I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

AKQA

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training.

I’ve been getting tons of positive unsolicited feedback.

You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.  Thank you!

Julie Pearl
Technical Program Manager

Google

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

Laura McHugh
Director of Training and Organizational Development

Gilead

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

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