Technology Talent Retention Strategy

Technology Talent Retention StrategyRedesigning Talent Strategy to Drive Performance & Retention

Technology Talent Retention Strategy

Situation

This global technology needed to shift gears.  They faced a steep decline prices at the same time their competitors were increasing speed to market with more compelling and client-centric solutions.  Top sales and marketing talent was leaving, and the leadership team needed to act.

The company’s short-term strategy was to focus on building a great Sales and Marketing organization while working on bringing cutting-edge solutions to the marketplace.

Complications

  • The organization was experiencing high turnover with key Sales and Marketing positions particularly during the first and fifth years of employment.
  • Internal organizational culture assessment research indicated that high performers wanted more interesting work and better growth opportunities.

Approach: Technology Talent Retention Strategy

We conducted a organizational talent review that analyzed the organizational capabilities needed to deliver on the short- and long-term strategies.  To better attract, engage, and retain top sales and marketing talent, we:

Results
In 12 months, the updated ways of working:

  • Decreased unwanted turnover by 27%.
  • Increased rate of acceptance on job offers extended by 150%.

Why a Technology Talent Retention Strategy Is Critical for Business Success

Technology talent has become one of the most valuable competitive assets. From software engineers and data scientists to cybersecurity experts and AI specialists, skilled technology professionals drive innovation, improve operational efficiency, and enable long-term growth. Yet many organizations continue to struggle with retaining these critical and hard to replace employees.

For talent leaders, a well-designed Technology Talent Retention Strategy is a business imperative.

The Growing Cost of Technology Talent Turnover
The demand for technology professionals continues to outpace supply across many industries. As a result, top performers often have numerous employment options and are frequently approached by recruiters. When organizations lose experienced technology employees, the impact extends far beyond the cost of hiring replacements.

Technology turnover often results in:

  • Lost institutional knowledge
  • Delayed projects and product launches
  • Reduced team productivity
  • Increased workload for remaining employees
  • Lower customer satisfaction
  • Higher recruiting and onboarding expenses

Research from the Society for Human Resource Management (SHRM) estimates that replacing a highly skilled employee can cost between six and nine months of that employee’s salary. For technology roles, those costs can be substantially higher due to specialized expertise and extended vacancy periods.

Don’t wait until your best employees are updating their resumes. Discover the research-backed strategies that increase engagement, strengthen loyalty, and reduce unwanted turnover. Download Why Top Talent Leaves — and 10 Research-Backed Ways to Keep Them

Related Information

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US Enterprise Services

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Director of Training and Organizational Development

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We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

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Director, Global Sales & Technical Field Enablement

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LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

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Mike Normant
Senior Director, Training & Development

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Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

They deeply understand our business and our culture.   They do a great job on a wide range of customized training, consulting, and coaching solutions for us.

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Vice President, HR and IT

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

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Jeff Coon
VP Human Resources

Exelixis

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

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VP Human Resources

Samsung

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

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Director of Training and Organizational Development

Gilead

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

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HR Manager

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.  Thank you!

Julie Pearl
Technical Program Manager

Google

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