Client Case Study
Situation — Sales Win Rate Professional Services
This Professional Services client used customized training programs to upskill their entire sales team over a short period of time, so we did not have a “control group” of untrained people as a basis of comparison. Instead, we isolated the difference in win-rate using the LSA Impact Metric™ approach to training measurement.
They wanted to increase the volume of units sold without sacrificing margins, improve strength of customer relationships, and grow revenue per rep.
Complications — Sales Win Rate Professional Services
Approach — Sales Win Rate Professional Services
We conducted an LSA Adoption Metric™ analysis to quantify the effects of the pilot program when compared to three similar control groups.
Results
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