Do You Want to Create a Coaching Culture?
Smart leaders learn how to create a coaching culture as part of their overall talent management strategy to attract, develop, engage, and retain high performers. They know that most teams and people have more potential than their current performance levels.
We know from our best places to work employee engagement survey research that 85% of highly disengaged employees don’t receive enough coaching from their boss. We also know employees who prefer coaching from direct managers as a form of professional development are 5.6 percentage points more engaged than those who don’t want coaching.
Make Coaching Part of Your Workplace Culture
In order for coaching to be an accepted, relevant, and effective form of employee performance improvement, it needs to be ingrained into how work gets done in your organizational culture. Think of coaching as an ongoing and organization-wide program, a cultural element that drives your internal people operations and the success of your business.
Proven Ways to Create a Coaching Culture
— Who gives feedback?
— Who receives feedback?
— How often should feedback occur?
— What constitutes effective feedback?
— What is the goal of a coaching session?
The idea is to make coaching part of your processes and traditions, from new employee on-boarding and appraisals to everyday conversations.
According to Gallup, companies that incorporate coaching into their key talent management processes saw up to a 19% increase in sales, 29% increase in profits, 7% higher customer engagement, 15% increase in employee engagement, and 59% fewer safety incidents.
You will know you are on the right path when a coaching mindset and coaching practices become part of how work gets done throughout the organization. Evidence of success looks like people at all levels frequently:
The Bottom Line
When employees are properly coached to learn and raise performance, they’ll be more equipped to do their job, more motivated to go the extra mile, and more likely to produce high-quality results.
Want to take your coaches to the next level to create a coaching culture? Download The Top Coaching Mistakes – Is What You Learned All Wrong?
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