Advanced Development for Experienced Managers

“The Advanced Development for Experienced Managers courses have helped me lead more effectively with my peers and teammates.

I have been able to clarify and better understand and manage situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Senior Engineering Manager | International Game Technology

“LSA Global clarified our go-to-market strategy, worked with our experienced management team to implement it, and helped our key leaders transition into new roles.

In this age of useless consultants, I highly recommend their practical and results-oriented approach to strategy, culture, and talent.”
David Bentley | General Manager | AKQA

Description
This customized and intensive advanced management workshop focuses on the critical challenges faced by experienced managers. With a proven track record of over 20 years of real-world management development experience, this program has helped over 5,000 experienced managers take their game to the next level.

The 6-to-12 month Advanced Development for Experienced Managers Program is intense, engaging, and highly experiential. It includes an initial 360-degree leadership feedback, a three-day action learning seminar, targeted coaching, and a follow-up 360-degree review to measure progress.

This targeted management development approach creates powerful action strategies that transfer directly back to the work environment for increased performance.

The Advanced Development for Experienced Managers Program is uniquely effective because of its proven follow-up processes. Unlike other management development programs lasting only a few days and quickly forgotten, the Experienced Manager Program mentors and provides participants with proven tools and practices that easily integrate into any existing leadership development and performance management system.

Learning Objectives
Based upon the assessment and interview results, this highly customized leadership program provides a complete picture of current leadership styles and helps veteran managers replace ineffective management habits with proven leadership behaviors to drive performance in terms of areas such as:

Performing through others
Setting and managing expectations
Understanding the importance of personal mastery and emotional intelligence
Discovering what truly motivates you and others
Improving your impact on the team
Adapting leadership styles to better meet the needs of others
Conducting effective meetings
Building higher performing teams
Updating your leadership pact with your colleagues

6-Step Methodology

1. Initial 360° Leadership Effectiveness Survey and Report.
The 360° feedback report is compiled through interviews and the use of an online survey, completed by direct reports, peers, and your direct supervisor. It covers key areas related to management and leadership effectiveness and is used to drive the workshop design based upon what matters most for your unique situation and organizational culture.

For directors and senior directors, a Midlevel Director Competency Assessment can be included to conduct a SWOT analysis of readiness levels.

2. Pre-Workshop Data Analysis
We analyze the 360° feedback and identify common threads associated with strengths and areas for improvement to help managers understand how they are perceived, the leadership impact they have on others, how their results compare with industry peers, and how they can strategically improve their impact and better realize their leadership potential.

The leadership survey results are then reviewed in the seminar and become the basis for the Leadership Action Plan.

3. One-to-Three-Day Experiential Workshop
Participants learn-by-doing in teams of peers led by a facilitator-coach. Each person has an opportunity to lead the team and to identify key lessons that apply back at work.

These insights, coupled with practical tools, 360 feedback, and peer coaching result in powerful action strategies that transfer directly back to your unique work environment.

Each day begins with emotional intelligence practice, followed by short presentations, small group discussions around case studies of real time situations at work, peer coaching, feedback, and advice from world class facilitator-coaches.

Our “deep learning” methodology combines intellectual understanding with personal insight, and “practice, practice, practice” to build leadership repertoire.

4. Performance Coaching
We believe that learning is a process. Participants are scheduled into 1×1 and team coaching to discuss insights and implementation of their action plans.

5. Resurvey and Coaching
Six to twelve months after the seminar, participants are invited to resurvey their initial survey respondents to get feedback on their perceived efforts to improve their leadership impact.

The Follow-Up report is then reviewed with the same coach who led the team at the seminar in order to reinforce improvements and identify targeted areas for further development.

6. Leadership Action Plan
A rigorous and actionable plan is developed and reviewed at the end of the seminar and becomes the basis for the follow-up coaching. Each participant walks away with goals and a detailed action plan that:

Has been tested with organizational peers and the executive facilitator
Helps to develop personal mastery and leadership style
Has a high probability of success
Gets them and their team to the next level

Target Audience
For middle- and upper-level managers who manage teams and other managers. Typical titles are Manager, Senior Manager, Director, Senior Director, and Vice President.

Related Information

Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
Chief Coaching Officer & CHRO

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

LSA consistently delivers for me and my team. Recently they demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development facilitators would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Thanks for your incredible patience and passion working with our leadership team to create alignment.

Your leadership and executive coaching services have been one of the most effective I’ve ever known.

Debbie Von Raesfeld
Director and HR Business Partner

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Having taken on a new executive leadership role, one of my first calls was to LSA Global to help my leadership team to design, implement, and cascade clear strategic plans. First, LSA helped our leadership team identify the strategy, culture, and talent areas that mattered most to create organizational alignment.

Then they helped facilitate the design of a strategic growth plan that is clear, compelling, believable, and implementable. We now have 100% commitment from an aligned leadership team and key stakeholders going forward.

I would recommend LSA to anyone who wants to create high levels of strategic alignment, growth, and performance.

Erik Arvesen
Vice President, General Manager

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.

The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.

Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity