Medical Technology Leadership Development Impact

Medical Technology Leadership Development ImpactReady Now High Performing Leaders

Client Case Study

Medical Technology Leadership Development Impact

Situation: Medical Technology Leadership Development Impact

For many enterprise L&D leaders, the hardest question isn’t how to develop leaders — it’s how to prove that development actually makes a difference.

A global medical technology company ($6.5B in revenue with 30,000 employees) faced this exact challenge within its Emerging Leaders Program. Like many large organizations, it had invested significantly in leadership development initiatives designed to strengthen its leadership pipeline and prepare high-potential talent for broader responsibilities.

Yet one issue persisted: demonstrating measurable impact. While participants reported positive experiences and managers believed the program was valuable, the organization lacked clear evidence that leaders were actually changing their behaviors and improving their effectiveness on the job.

Leadership development was happening — but the organization wanted to know whether it was translating into real performance improvement.

To address this gap, the company decided to implement a proven simulation-based leadership development and reassessment approach. The goal was to make leadership capability both observable and measurable over time, allowing the organization to track whether development efforts were truly strengthening leadership performance.

Complications

The organization’s training strategy was evolving. Like many enterprises, it wanted to move beyond one-time assessments, self-reported feedback, and traditional classroom training that often measure learning but not behavior change.  Specifically, the company needed a more rigorous way to accomplish four objectives at scale with high levels of valididty:

  • Establish a credible baseline of leadership capability across participants.
  • Provide leaders with realistic practice in handling common leadership and management challenges.
  • Measure whether leaders improved their effectiveness over time.
  • Generate both individual insights and cohort-level data to guide future development investments.

The organization also wanted the development experience to be broadly relevant across functions and geographies. Participants came from diverse roles, so the approach needed to focus on core leadership behaviors rather than job-specific technical expertise.

Equally important, the company wanted leaders to experience situations that closely resembled real workplace challenges — difficult conversations, competing priorities, and ambiguous decision-making scenarios — without the risk associated with practicing those skills for the first time on the job.

Finally, the organization sought a way to reassess participants months after the initial development experience. Without follow-up measurement, it was nearly impossible to determine whether leaders had actually applied what they learned or whether the program had produced lasting change.

In short, the organization wanted more than insight. It wanted credible evidence of progress — clear signals that leaders were strengthening the behaviors that drive performance, collaboration, and execution across the enterprise.

Approach: Medical Technology Leadership Development Impact

To strengthen leadership capability while generating measurable evidence of progress, the organization embedded a simulation-based development and measurement model directly into its Emerging Leaders Program. The design served both as a high-impact development experience and a structured way to track leadership growth over time.

  1. Leadership Simulation Assessment
    At the core of the program was a live, three-hour virtual business simulation designed to replicate a fast-paced “day-in-the-life” leadership environment.Participants navigated competing priorities, ambiguous information, and time-sensitive decisions while completing deliverables and engaging in live role-play conversations with stakeholders.
  2. Individual Debriefs and Development Planning
    Following the simulation, each participant completed a one-on-one debrief with an executive coach. Together, they reviewed key moments from the simulation and identified behavioral patterns that influenced outcomes.  These insights were used to create personalized development plans focused on strengthening specific leadership behaviors in participants’ day-to-day roles.
  3. Cohort-Level Talent Insights
    Beyond individual feedback, the organization also received aggregated insights across the participant cohort. This analysis highlighted common strengths, leadership gaps, and recurring behavioral themes.  These findings helped program sponsors sharpen development priorities and ensure future leadership initiatives addressed the most critical capability gaps.
  4. Longitudinal Measurement of Leadership Growth
    To determine whether leaders improved over time, participants completed a baseline simulation in the first year of the program and a reassessment simulation in the second year using a parallel scenario set.  This structure allowed the organization to measure behavioral shifts across time — providing credible evidence of leadership development impact rather than relying solely on participant or manager perceptions.

Results: More “Ready Now” Leaders and Measurable Performance Gains

The training measurement conducted one year after the baseline simulation produced clear, defensible evidence of leadership development impact. Most notably, the data showed a meaningful increase in leadership readiness and measurable improvements in leadership performance across the cohort.

  • 120% Increase in “Ready Now” Leaders
    The number of leaders assessed as “Ready Now” for broader responsibility more than doubled — a 120% increase from the baseline year.  Importantly, this shift was not driven by a small number of high performers. Movement occurred across the cohort, indicating that the program strengthened leadership readiness at scale rather than producing isolated individual gains.
  • 27% Improvement in Overall Leadership Performance
    At the cohort level, average leadership performance rose significantly year over year, increasing from 58% in Year 1 to 74% in Year 2.  This improvement reflected stronger decision-making, more effective communication, and better strategic prioritization during the simulation — all behaviors closely linked to real-world leadership effectiveness.
  • 20% Stronger Strategic Alignment
    Participants also demonstrated marked improvement in strategy-related capabilities. Scores tied to strategic leadership dimensions increased by 19–21 percentage points, moving the cohort close to or above the “advanced” performance threshold associated with next-level leadership effectiveness.
  • Broad-Based Skill Growth Across Critical Leadership Behaviors
    Participants showed meaningful development across several leadership behaviors strongly associated with success in more senior roles. Notable improvements were observed in: speaking with charisma, maintaining a strong customer focus, demonstrating care and empathy, communicating and selling a compelling vision, encouraging innovation and new ideas.

Together, these improvements signaled that leaders were not only becoming more capable individually, but also better equipped to influence teams, drive team alignment, and execute strategy in complex environments.

Related Information

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA has a tremendous ability to distil complex, multilayered challenges into meaningful, impactful, and clear strategies and action plans.

The time we invested as a leadership team to get aligned was well spent in gaining laser focus and identifying ways to prioritize what was meaningful individually and as a team. The facilitation and leadership style was direct, firm, and compassionate.

LSA provided the high level thinking and support for our team to co-create in a rapidly scaling business.

Bindu Garapaty, PsyD
VP, Talent and Inclusion, Diversity, & Equity

Impossible-Foods-Logo-LSAGlobal

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

zynga LSA Global gaming client

Your team was amazing.   Facilitative Leadership was one of the best leadership and change workshops my team has ever attended.  Thank you!

Diane White
Executive Director, Head of Product Development

BioMarin LSA Global Biotech Client

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA consistently delivers for me and my team.  Recently they demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development facilitators would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

Fujitsu

LSA helped us design and deliver blended leadership solutions for our key leaders to help drive our growth plans in a way that aligned with our unique culture and values.

LSA understood our business, had deep expertise in the content areas, customized the leadership development programs to fit our specific needs, and delivered great results in alignment with our strategic priorities, culture, and performance management systems.

I highly recommend them to anyone looking to take their leaders and the performance of their teams to the next level.

Beth A. Taylor
Vice President of Human Resources

Thoratec

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

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