LSA Global Solution Spectrum™

From training solutions to business solutions.

Where do you fall on the solution spectrum?

To help our clients make a meaningful impact on the people and the business, we offer three levels of solutions.  We have proven experience and success across all three levels. When designed and implemented correctly, we believe that all three solutions provide value. We also believe that each solution level has unique challenges that must be carefully and correctly managed to succeed.

                                                                                                                                                                    

LSAGlobal_SolutionSpectrum

                                                                                                                                                                    

Training Solutions

Training solutions seek to improve the awareness and insight of specific skills and knowledge relevant to career development, job performance and professional growth opportunities.  Success is typically measured by participant satisfaction surveys focused on job relevance and applicability, facilitator effectiveness, perceived knowledge gain, pace, instructional design and satisfaction.

Without other supporting interventions, 1-in-5 participants on average will change their behavior and performance from a stand-alone training solution.  Training solutions are most often deployed as open-enrollment offerings for individuals and are used to satisfy the basic compliance, health and hygiene learning needs required to attract, develop, engage and retain talent.  They should be tailored to your unique organizational culture and integrated with your current approaches, models, language, delivery modalities and branding.

Learning Solutions
Learning solutions aim to change behaviors and improve individual or team performance.  Success is typically measured by the adoption of new skills and behaviors and the corresponding lift in performance such as increased revenue, decreased costs or increased productivity.  Learning solutions are most often deployed as a change initiative for a team or group to solve a specific and important business problem.  To succeed, learning solutions must:

  • Be highly relevant to three key stakeholders compared to other strategic priorities:  (1) The Business, (2) Leadership (including your boss and his peers), and (3) Your Target Audience. We call this 3×3 Relevance.
  • Create adoption by defining and focusing on the critical few skills and scenarios that matter most, ensuring targeted performance coaching and aligning related business processes.
  • Measure impact by correlating high and low skill adoption to your key performance metrics and providing individual coaching scorecards for participants and their manager.

Business Solutions
Business solutions look to create organizational alignment and business impact by aligning corporate culture and talent to business strategies. Success is typically measured by the short- and long-term improvement of strategic business metrics.  Business solutions are most often deployed as a systemic and strategic initiative with the executive team to:

  1. Create corporate strategies that are clear, believable and implementable.
  2. Build a high performance culture to effectively implement the strategy.
  3. Better attract, develop, engage and retain the top talent required to effectively implement the strategy.

 

Download our Organizational Alignment Research to learn more.

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

Logo - Gray - Xoma

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

Siemens-large-gray

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

JSR-large-gray

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

OldRepublic-large-gray

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

aeroprecision-large

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

demandtec-large

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Skyy-large-gray

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

community-healthgroup-large

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Polycom-large-gray

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