LSA Global Solution Spectrum™

From training solutions to business solutions.

Where do you fall on the solution spectrum?

To help our clients make a meaningful impact on the people and the business, we offer three levels of solutions.  We have proven experience and success across all three levels. When designed and implemented correctly, we believe that all three solutions provide value. We also believe that each solution level has unique challenges that must be carefully and correctly managed to succeed.

                                                                                                                                                                    

LSAGlobal_SolutionSpectrum

                                                                                                                                                                    

Training Solutions

Training solutions seek to improve the awareness and insight of specific skills and knowledge relevant to career development, job performance and professional growth opportunities.  Success is typically measured by participant satisfaction surveys focused on job relevance and applicability, facilitator effectiveness, perceived knowledge gain, pace, instructional design and satisfaction.

Without other supporting interventions, 1-in-5 participants on average will change their behavior and performance from a stand-alone training solution.  Training solutions are most often deployed as open-enrollment offerings for individuals and are used to satisfy the basic compliance, health and hygiene learning needs required to attract, develop, engage and retain talent.  They should be tailored to your unique organizational culture and integrated with your current approaches, models, language, delivery modalities and branding.

Learning Solutions
Learning solutions aim to change behaviors and improve individual or team performance.  Success is typically measured by the adoption of new skills and behaviors and the corresponding lift in performance such as increased revenue, decreased costs or increased productivity.  Learning solutions are most often deployed as a change initiative for a team or group to solve a specific and important business problem.  To succeed, learning solutions must:

  • Be highly relevant to three key stakeholders compared to other strategic priorities:  (1) The Business, (2) Leadership (including your boss and his peers), and (3) Your Target Audience. We call this 3×3 Relevance.
  • Create adoption by defining and focusing on the critical few skills and scenarios that matter most, ensuring targeted performance coaching and aligning related business processes.
  • Measure impact by correlating high and low skill adoption to your key performance metrics and providing individual coaching scorecards for participants and their manager.

Business Solutions
Business solutions look to create organizational alignment and business impact by aligning corporate culture and talent to business strategies. Success is typically measured by the short- and long-term improvement of strategic business metrics.  Business solutions are most often deployed as a systemic and strategic initiative with the executive team to:

  1. Create corporate strategies that are clear, believable and implementable.
  2. Build a high performance culture to effectively implement the strategy.
  3. Better attract, develop, engage and retain the top talent required to effectively implement the strategy.

 

Download our Organizational Alignment Research to learn more.

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

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