LSA Global Solution Spectrum™

From training solutions to business solutions.

Where do you fall on the solution spectrum?

LSA Global has proven experience across the entire solution spectrum. When designed and implemented correctly, we believe that all three solutions provide value. We also believe that each solution level has unique challenges that must be carefully and correctly managed to succeed.

                                                                                                                                                                    

LSAGlobal_SolutionSpectrum

                                                                                                                                                                    

Training Solutions

Training solutions seek to improve the awareness and insight of specific skills and knowledge relevant to career development, job performance and professional growth opportunities.  Success is typically measured by participant satisfaction surveys focused on job relevance and applicability, facilitator effectiveness, perceived knowledge gain, pace, instructional design and satisfaction.  Without other supporting interventions, 1-in-5 participants on average will change their behavior and performance from a stand-alone training solution.  Training solutions are most often deployed as open-enrollment offerings for individuals and are used to satisfy the basic compliance, health and hygiene learning needs required to attract, develop, engage and retain talent.  They should be tailored to your unique organizational culture and integrated with your current approaches, models, language, delivery modalities and branding.

Learning Solutions
Learning solutions aim to change behaviors and improve individual or team performance.  Success is typically measured by correlating the adoption of new skills and behaviors to the quantifiable improvement in a key performance indicator such as increased revenue, decreased costs or increased productivity.  Learning solutions are most often deployed as a change initiative for a team or group to solve a specific and important business problem.  To succeed, learning solutions must:

  • Be highly relevant to three key stakeholders compared to other strategic priorities:  (1) The Business, (2) Leadership (including your boss and his peers), and (3) Your Target Audience. We call this 3×3 Relevance.
  • Create adoption by defining and focusing on the critical few skills and scenarios that matter most, ensuring targeted performance coaching and aligning related business processes.
  • Measure impact by correlating high and low skill adoption to your key performance metrics and providing individual coaching scorecards for participants and their manager.

Business Solutions
Business solutions look to create organizational alignment and business impact by aligning corporate culture and talent to business strategies. Success is typically measured by the short- and long-term improvement of strategic business metrics.  Business solutions are most often deployed as a systemic and strategic initiative with the executive team to:

  1. Create corporate strategies that are clear, believable and implementable.
  2. Build a high performance culture to effectively implement the strategy.
  3. Better attract, develop, engage and retain the top talent required to effectively implement the strategy.

 

Download our Organizational Alignment Research to learn more.

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

LSA has added tremendous value and intellectual rigor to help take us to the next level. They have been a training outsourcing goldmine for us. Their flexibility, expertise, and speed has been extraordinary. I am a big fan and recommend them to anyone looking to drive true business value.

Global Financial Services Company
Director, Organizational Effectiveness

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Logo - Gray - WYSE

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

IGT-large-gray

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Redback-large-gray

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

Philips-large-gray

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

alps-large

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Polycom-large-gray

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

IGT-large-gray

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

cisco-large

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

demandtec-large

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Pa1mOne-large-gray

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

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