LSA Global Solution Spectrum™

From training solutions to business solutions.

Where do you fall on the solution spectrum?

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To help our clients make a meaningful impact on the people and the business, we offer three levels of solutions.  We have proven experience and success across all three levels. When designed and implemented correctly, we believe that all three solutions provide value. We also believe that each solution level has unique challenges that must be carefully and correctly managed to succeed.

                                                                                                                                                                    

LSA Global Learning Solution Methodology

                                                                                                                                                                    

Training Solutions

Training solutions seek to improve the awareness and insight of specific skills and knowledge relevant to career development, job performance, and professional growth opportunities.  Success is typically measured by participant satisfaction surveys focused on job relevance and applicability, facilitator effectiveness, perceived knowledge gain, pace, instructional design, and satisfaction.

Without other supporting interventions, 1-in-5 participants on average will change their behavior and performance from a stand-alone training solution.  Training solutions are most often deployed as open-enrollment offerings for individuals and are used to satisfy the basic compliance, health, and hygiene learning needs required to attract, develop, engage, and retain talent.

They should be tailored to your unique organizational culture and integrated with your current approaches, models, language, delivery modalities, and branding.

Learning Solutions
Learning solutions aim to change behavior and improve individual or team performance.  Success is typically measured by the adoption of new skills and behaviors and the corresponding lift in performance such as increased revenue, decreased costs or increased productivity.  Learning solutions are most often deployed as a change initiative for a team or group to solve a specific and important business problem.  To succeed, learning solutions must:

  • Be highly relevant to three key stakeholders compared to other strategic priorities:  (1) The Business, (2) Leadership (including your boss and his peers), and (3) Your Target Audience. We call this 3×3 Relevance.
  • Create adoption by defining and focusing on the critical few skills and scenarios that matter most, ensuring targeted performance coaching and aligning related business processes.
  • Measure impact by correlating high and low skill adoption to your key performance metrics and providing individual coaching scorecards for participants and their manager.

Business Solutions
Business solutions look to create organizational alignment and business impact by aligning corporate culture and talent to business strategies. Success is typically measured by the short- and long-term improvement of strategic business metrics.  Business solutions are most often deployed as a systemic and strategic initiative with the executive team to:

  • Strategy: Create corporate strategies that are clear, believable, and implementable
  • Culture: Build a healthy, high performing, and strategically aligned culture to effectively implement the strategy
  • Talent: Better attract, develop, engage, and retain the top talent required to effectively implement the strategy

 

Download our Organizational Alignment Research to learn more.

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.   Their facilitator was an expert in the subject matter and very credible.  The design provided practical and valuable information to our managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.

Sally Buchannan
VP Human Resources

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day experiential management training program. Everyone said it was by far the best management training program they had ever attended. The content was rich and highly interactive, and the case studies were highly relevant to our unique situation. Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

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