LSA 3x Organizational Alignment™ Research

Aligned companies significantly outperform their peers

Research-Backed Organizational Alignment Research Model of Strategy, Culture & Talent

Organizational Alignment Research Model

Each year, our clients tell us that it gets more challenging to succeed.  Leaders tell us this means bigger goals, increased complexity and tighter budgets. Employees tell us this means higher expectations, an increased pace of change and the need to do more with less.

Yet, some leaders and teams significantly outperform their peers. We wanted to know why. So we launched a research initiative to understand what distinguishes the winners from the losers.  Our presupposition? That Organizational Alignment (the optimum combination of business strategy, corporate culture and talent) makes the difference.

What we found? The data supports our organizational alignment theory to an astounding degree. Based upon research of 410 companies across 8 industries, highly aligned companies grow 58% faster and are 72% more profitable while significantly outperforming their unaligned peers in terms of:

  • Retaining customers 2.23-to-1
  • Satisfying customers 3.2-to-1
  • Effectively leading 8.71-to-1
  • Engaging employees 16.8-to-1

The organizational alignment research model used 26 independent variables in the areas of business strategy, organizational culture and talent and measured them against 15 dependent variables of organizational performance in terms of financial and non-financial performance.

While all 26 ingredients in the organizational alignment recipe significantly impacted performance and any alignment factor taken alone will not work in isolation, seven factors matter most in creating strategic clarity, a high performing culture and differentiating your talent.

 

                                                                                                                                                                    

3x Organizational Alignment Research Model

                                                                                                                                                                    

 

Organizational Alignment Research Model
The optimum combination of business strategy, corporate culture and talent to maximize performance using 26 independent variables measured against 15 dependent variables of organizational performance.

Strategic Clarity
In highly aligned companies, employees clearly understand the business strategy, have no doubt that leadership is fully committed to the strategy, regularly find leadership highly responsive to change and consistently believe colleagues are successfully implementing the strategy throughout the organization.  Strategic Clarity accounts for 31% of the difference between high and low performing organizations.

High Performing Cultures
In highly aligned companies, employees clearly understand the desired corporate culture, frequently observe the majority of leaders modeling the desired culture, regularly feel the culture motivates top performance, repeatedly receive timely information across the company and continually believe decisions demonstrate a healthy short- and long- term balance.  High Performance Culture accounts for 40% of the difference between high and low performing organizations.

Differentiated Talent
In highly aligned companies, employees universally believe the quality of talent at the company creates a competitive edge, repeatedly observe the company hiring top talent and retaining the majority of their top performers, continually have unfettered access to the resources necessary to succeed in their jobs and reliably respond positively to required changes.  Differentiated Talent accounts for 29% of the difference between high and low performing organizations.

To learn more about getting aligned, download Organizational Alignment Research Findings and the 7 Factors that Matter Most

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

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Fortune 500 Financial Services Company
Director of Infrastructure & Technology

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

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