Working with Different Generations Training

How to Understand and Work with Different Generations

“The Working with Different Generations Training have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | International Game Technology

Description:

For the first time in history, four different generations find themselves working side-by-side. This dramatic demographic shift is the result of a number of factors including longer life spans and deferred retirements (due to personal choice or financial necessity). Today’s challenge: managers must now supervise vastly disparate working styles, as members of these diverse generations struggle to co-exist.

How does a member of “The Greatest Generation” provide direction to a tech-savvy “20-Something”? How will a “Baby Boomer” communicate institutional goals to a “Gen-Xer,” who may have grown up as a go-it-alone, latchkey kid? Today, companies need to be especially creative to enable these different cultures to work together, despite their varied experiences and values.

Competition for jobs and promotions, not to mention the yawning technological fault line between young and old, inevitably triggers conflicts. However, savvy management can harness the strengths of each generation and leverage decades of knowledge and experience not only to survive but also to thrive amid this generational divide.

Obviously, each individual is unique. However, an examination of the motivating factors that shape generations can be an effective tool to help maximize talent.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

  1. Recognize the characteristics of each generation
  2. Understand the diverse perspectives, motivations, and attitudes of each generation
  3. Realize the needs and expectations of your colleagues from each generation
  4. Learn to communicate across age brackets
  5. Prevent areas of possible generational conflict
  6. All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce

To speak with an LSA Expert to learn about Working with Different Generations Training program customization and delivery options for your company, please contact us.

Related Information

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We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
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For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

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I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
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Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

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Senior Manager, HR Destiny Sales Region

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
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LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
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Thoratec

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

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Learning & Development

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LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

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