Working with Different Generations Training

How to Understand and Work with Different Generations

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“The Working with Different Generations Training have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | International Game Technology

Description:

For the first time in history, four different generations find themselves working side-by-side. This dramatic demographic shift is the result of a number of factors including longer life spans and deferred retirements (due to personal choice or financial necessity). Today’s challenge: managers must now supervise vastly disparate working styles, as members of these diverse generations struggle to co-exist.

How does a member of “The Greatest Generation” provide direction to a tech-savvy “20-Something”? How will a “Baby Boomer” communicate institutional goals to a “Gen-Xer,” who may have grown up as a go-it-alone, latchkey kid? Today, companies need to be especially creative to enable these different cultures to work together, despite their varied experiences and values.

Competition for jobs and promotions, not to mention the yawning technological fault line between young and old, inevitably triggers conflicts. However, savvy management can harness the strengths of each generation and leverage decades of knowledge and experience not only to survive but also to thrive amid this generational divide.

Obviously, each individual is unique. However, an examination of the motivating factors that shape generations can be an effective tool to help maximize talent.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

  1. Recognize the characteristics of each generation
  2. Understand the diverse perspectives, motivations, and attitudes of each generation
  3. Realize the needs and expectations of your colleagues from each generation
  4. Learn to communicate across age brackets
  5. Prevent areas of possible generational conflict
  6. All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce

To speak with an LSA Expert to learn about Working with Different Generations Training program customization and delivery options for your company, please contact us.

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LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
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What a personal and professional pleasure it has been to partner with LSA. They are truly a strategic partner.

LSA has delivered top notch management development programs and worked with key teams to build the targeted skills they need.

LSA understands our business, our strategic initiatives, and the needs of our customers.  They have been a real blessing for our L&D team.

Jeff Rangel
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Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

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I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.

Maya Paul
HR Director

I consistently look to LSA Global when we need help.

I can always count on them to do a thorough needs analysis and to put together impactful and well-received leadership programs.

Their proven and outcome-based management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
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Rambus

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
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Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

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Jeff Coon
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The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

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Intuit

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Phyllis Moracco
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Kevin Ashman
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