Working with Different Generations Training

How to Understand and Work with Different Generations

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“The Working with Different Generations Training have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | International Game Technology

Description:

For the first time in history, four different generations find themselves working side-by-side. This dramatic demographic shift is the result of a number of factors including longer life spans and deferred retirements (due to personal choice or financial necessity). Today’s challenge: managers must now supervise vastly disparate working styles, as members of these diverse generations struggle to co-exist.

How does a member of “The Greatest Generation” provide direction to a tech-savvy “20-Something”? How will a “Baby Boomer” communicate institutional goals to a “Gen-Xer,” who may have grown up as a go-it-alone, latchkey kid? Today, companies need to be especially creative to enable these different cultures to work together, despite their varied experiences and values.

Competition for jobs and promotions, not to mention the yawning technological fault line between young and old, inevitably triggers conflicts. However, savvy management can harness the strengths of each generation and leverage decades of knowledge and experience not only to survive but also to thrive amid this generational divide.

Obviously, each individual is unique. However, an examination of the motivating factors that shape generations can be an effective tool to help maximize talent.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

  1. Recognize the characteristics of each generation
  2. Understand the diverse perspectives, motivations, and attitudes of each generation
  3. Realize the needs and expectations of your colleagues from each generation
  4. Learn to communicate across age brackets
  5. Prevent areas of possible generational conflict
  6. All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce

To speak with an LSA Expert to learn about Working with Different Generations Training program customization and delivery options for your company, please contact us.

Related Information

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.   Their facilitator was an expert in the subject matter and very credible.  The design provided practical and valuable information to our managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Training Workshops and they were fantastic.  I highly recommend LSA to anyone that is attempting to help take their talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs. LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

I continue to be impressed by the level of depth and breadth of expertise, leadership development, and management development that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

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