Working with Different Generations Training

How to Understand and Work with Different Generations

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“The Working with Different Generations Training have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | International Game Technology

Description:

For the first time in history, four different generations find themselves working side-by-side. This dramatic demographic shift is the result of a number of factors including longer life spans and deferred retirements (due to personal choice or financial necessity). Today’s challenge: managers must now supervise vastly disparate working styles, as members of these diverse generations struggle to co-exist.

How does a member of “The Greatest Generation” provide direction to a tech-savvy “20-Something”? How will a “Baby Boomer” communicate institutional goals to a “Gen-Xer,” who may have grown up as a go-it-alone, latchkey kid? Today, companies need to be especially creative to enable these different cultures to work together, despite their varied experiences and values.

Competition for jobs and promotions, not to mention the yawning technological fault line between young and old, inevitably triggers conflicts. However, savvy management can harness the strengths of each generation and leverage decades of knowledge and experience not only to survive but also to thrive amid this generational divide.

Obviously, each individual is unique. However, an examination of the motivating factors that shape generations can be an effective tool to help maximize talent.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

  1. Recognize the characteristics of each generation
  2. Understand the diverse perspectives, motivations, and attitudes of each generation
  3. Realize the needs and expectations of your colleagues from each generation
  4. Learn to communicate across age brackets
  5. Prevent areas of possible generational conflict
  6. All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce

To speak with an LSA Expert to learn about Working with Different Generations Training program customization and delivery options for your company, please contact us.

Related Information

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Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

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Blackhawk Network

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

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LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

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We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Training Workshops and they were fantastic.  I highly recommend LSA to anyone that is attempting to help take their talent to the next level of performance.

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Bob Ward
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The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

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Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

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I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

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