People Manager Assessment Center: Research-Backed Insights

“LSA’s People Manager Assessment Center gave us the trusted insights and powerful analytics that we needed to invest in hiring, promoting, and developing our people with certainty. Having the data helped us to make the right talent decisions.”
Vice President | Fortune 500 Technology Company

People managers impact everything from profits to productivity, employee engagement, and customer loyalty. Unfortunately, 60% of new people managers underperform during their first two years, and 85% receive no training prior to switching into the role of manager. Good people managers are getting harder to find, develop, and retain.

The good news is that the significant people manager failure risks can be prevented with the help of a People Manager Assessment Center that uses proven technology and research-backed behavioral science for:

Hiring High Performing People Managers
Fairly and objectively assess internal and external managerial candidates for frontline and middle manager roles using and evidence-based and research-backed People Manager Assessment Center to accurately measure managerial performance and potential in a new role.

Because managerial candidates must demonstrate their real-time management skills in a real-world scenario, the simulation combined with psychometric tests predicts people manager success better than any other applicant testing approach.
Developing High Performing People Managers
Identify evidence-based competency gaps and deliver hyper-personalized individual development plans in the areas of communicating, focusing on the customer, delegating, listening, caring, developing and leading teams, mentoring, coaching, leading change, persuading and influencing, planning and organizing, problem solving, implementing strategies, and thinking strategically.

The combination of psychometric tests (i.e., personality and learning) and detailed people manager competency insights that are customized to align with your unique core competencies, enables highly customized training, targeted learning nudges, and the tracking of micro-behavior improvement over time.

Succession Planning for People Manager Roles
When it comes to identifying and developing managerial bench strength, this People Manager Assessment Center helps to better identify high-potentials and measure successor readiness for people manager roles. The fair, objective, and evidence-based approach also removes unconscious bias and personal preference from the succession planning process.

Monitor and compare people managers on readiness in the target role, competency performance, and potential to grow for optimal succession planning. Proactively track the readiness of successors and strategically plan for future talent needs.

People Manager Assessment Center with 0.54 Predictive Validity
The 3-hour “day-in-the-life” assessment places people managers in a relevant simulation of their future role to measure their readiness using live role-players for a realistic simulation experience. Customized capabilities are benchmarked against a global pool of people managers in similar roles to provide additional data points for comparison.

The People Manager Assessment is for frontline people managers who lead teams of individual contributors and middle managers/directors who manage other managers. For executive leaders, please visit leadership simulation assessments for high stakes roles.

Expected Results
On average, managers and directors who follow the assessment-driven development plans:

improve skills by 11% in twelve months
are 6 times more likely to be retained
are 6 times more likely to be seen as a high-performer
report a 14% increase in engagement

Having assessed over 10,000 people managers in over 40 countries around the world, the manager simulation assessment is available in Bahasa, Dutch, English, French, Korean, Slovak, Spanish, and Turkish.

If you would like to use a proven People Manager Assessment Center to better identify, promote, and develop new managers, mid-level managers, and directors, please contact us.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

In the Next Generation Management Training Programs, I was trained with practical and relevant skills and tools that have made me and my team more productive, motivated, and successful at collaborating with each other and other departments.

Kevin Ashman
Firmware Engineering Supervisor

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

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People Manager Assessment Center