Business Writing Training

Business Writing Training

How to write so that it matters to your reader.

Share:
Facebook Twitter Email

“We selected LSA Global to help us with business writing training and development. LSA worked with us to clearly assess our team’s particular business writing needs and challenges. 

The custom writing skills program was a success and very beneficial for our team. I would highly recommend LSA Global.”
Director Marketing | Fortune 500 Technology Company

“LSA Global helped us to improve our ability to write clear, focused, and client-centered reports for our clients.  Our teams were able to better distill complex topics into easily understandable language that made key points stand out.

The facilitator was top notch.  Thank You for customizing the sessions to our unique needs!”
Jared Kirsch | Director of Learning and Development | Alvarez & Marsal

According to Harvard Business Publishing, a recent survey of 120 blue-chip American companies found that more than 30% of employees wrote poorly, a problem businesses are spending more than $3 billion a year to correct.

“So what’s the point?” All too often that’s the reader’s response to a letter, memo, or email because the message is hidden in language that is wordy. not focused, and hard to understand.

This engaging, practical, and proven business writing training workshop is for business writers who want to make sure they get their point across clearly and concisely. Participants learn practical business writing skills, tips, and tools they can use on the job immediately to make their communications more effective.

During the workshop, participants learn by doing. They analyze, write, and edit on-the-job communications. Activities include working in small groups, with a partner, and individually.  Participants receive:

  • Principles and practical tips to enable writers to meet the criteria for effective business writing today
  • Examples of business writing (good and bad, before and after) for analysis
  • Exercises — with material drawn from your organization’s documents — to allow practice of putting the principles and tips into action

Learning Objectives
Business writing training participants learn how to:

  • Meet the needs of busy business readers
  • Determine their purpose before starting to write
  • Get to the point
  • Know when to use a direct or indirect approach
  • Write powerful openings and closings
  • Write for “high skim value”
  • Be clear, concise and relevant

Sample Business Writing Training Agenda

Module 1: The Crucial Issues

  • Understand your business readers
  • Determine your purpose — before you write
  • Organize to meet the reader’s needs — not your own
  • Get off to a strong start

Module 2: Formatting for Easy Reading

  • Use subject lines effectively
  • Write with topic sentences
  • Use lists to convey ideas

Module 3: Guidelines and Etiquette for Effective Email

  • Convey the right tone
  • Present a professional image

Module 4: Writing Clearly and Concisely to Meet Today’s Readability Guidelines

  • Determine your readability level
  • Write in the active voice, not the passive
  • Use strong verbs and avoid weak and smothered verbs
  • Structure sentences for easy reading
  • Write in plain English by using specific, concrete language to avoid ambiguity
  • Identify clutter and eliminate the unnecessary words

Module 5: Making Your Writing Correct

  • Recognize and eliminate common grammar errors
  • Punctuate properly

Target Audience
Anyone looking to improve their written business communications via letters, reports, emails, or memos.

To speak with an LSA Expert and learn about business writing training program customization and delivery options onsite at your company, please contact us.

Related Information

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback.   I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

Intuit

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They were very flexible in meeting our specific needs.

LSA exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
VP Human Resources

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

zynga LSA Global gaming client

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

Evaluate your Performance

Toolkits

Toolkits

Get key strategy, culture, and talent tools from industry experts that work

More

Health Checks

Health Checks

Assess how you stack up against leading organizations in areas matter most

More

Whitepapers

Whitepapers

Download published articles from experts to stay ahead of the competition

More

Methodologies

Methodologies

Review proven research-backed approaches to get aligned

More

Blogs

Blogs

Stay up to do date on the latest best practices that drive higher performance

More

Client Case Studies

Client Case Studies

Explore real world results for clients like you striving to create higher performance

More