One-on-One Sensitivity Training that Works

“We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, one-on-one sensitivity training, and inclusion.

They exceeded my expectations from a speed, quality, and value standpoint.

I would recommend LSA Global to anyone looking for a true business partner.”

Anita Luckinbill | Director, Human Resources | Skadden LLP

One-on-One Sensitivity Training Description

People who have been accused of harassment or discrimination often are required by their companies (or a court) to attend a sensitivity training course.

Unfortunately, in a classroom or online setting, they may be reluctant to ask questions directly related to their situations. And if they’re hostile, they may say nothing, fade into the background, disrupt the group, or share inappropriate and highly sensitive information.

We offer proven one-on-one sensitivity training for these employees facilitated by experienced attorneys who are also vetted coaches. Each session is custom designed with your management and Human Resources to:

Your unique corporate culture.
The specific allegations.
The results of your investigation.
Your desired outcomes.

The initial one-one-one session with the individual usually lasts for three hours. Some situations require multiple meetings with the same individuals, targeted homework between sessions, and follow-on 1×1 executive coaching to achieve the desired results.

The participant will receive a comprehensive reference guide that can be used going forward.

After the one-on-one sensitivity training session, management and HR will receive a verbal and/or written report on the outcome. We will make recommendations if we believe more in-depth counseling is required.

This one-on-one sensitivity training program has been successful in reducing hostility in people accused of harassment and discrimination, increasing their understanding of the legal parameters in which the company must act, and obtaining their buy-in to the process. Our clients report that participants are grateful for this practical and meaningful approach.

Typical Meeting Content Includes

The causes of sexual harassment, discrimination, retaliation, and workplace bullying.
Why most disrespectful behavior is unintentional.
The legal definition of sexual harassment, discrimination, and retaliation.
Discussion of “welcome” vs. “unwelcome” attention.
How to apply the definition to examples including the specific accusation.
Management’s duty to prevent sexual harassment.
Review of company policies and procedures.
Legal requirements to institute discipline.
Guidelines for future conduct.

Target Audience
People who have been accused of harassment, discrimination, or inappropriate behavior.

To speak with an LSA Expert and learn about one-on-one sensitivity training program customization, delivery, and post-crisis follow-up options for your team, please contact us.

Related Information

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

We recently partnered with LSA Global to offer our Supervisors and Managers a customized and experiential management training program.

Everyone said it was by far the best management training program they had ever attended.

The content was rich and highly interactive, and the case studies were highly relevant to our unique situation.

Each participant walked away much better equipped to lead their teams. Thank you LSA!

Jeff Coon
Director of Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

We turned to LSA to customize and deliver a leadership solution to meet our unique needs.

LSA delivered the exact top quality solution that we wanted. I’d recommend LSA Global to any company looking for a best-in-class management training and consulting partner that always focuses on what matters most to your people AND your business.

Kortney Riddle
HR Manager

Our company engaged LSA to do a specialized business presentation skills and a “train the trainer” program.

They outdid our exceptionally high standards.

The upfront work to interview key members and customize everything to our unique situation made all the difference. Thanks to everyone!

Frank Abbott
Chief Financial Officer

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

FAQs

One-on-one sensitivity training is a confidential, personalized coaching program designed for employees, managers, or executives who have been accused of harassment, discrimination, retaliation, workplace bullying, or other inappropriate workplace behavior. Unlike group training, each session is customized to the individual's circumstances, company policies, and desired behavioral outcomes, allowing participants to ask candid questions and receive targeted guidance.

Organizations often choose one-on-one sensitivity training when an individual has been involved in a specific workplace incident, complaint, investigation, or legal matter. Individual sessions provide greater privacy, accountability, and personalization than classroom training, making them particularly effective for addressing unique behavioral issues, reducing defensiveness, and helping participants understand how their actions affect others and the organization.

Training content is customized to each situation but typically includes workplace harassment, discrimination, retaliation, respectful communication, workplace bullying, company policies, legal responsibilities, appropriate workplace conduct, emotional awareness, and practical strategies for preventing future issues. Real-world scenarios and discussions relevant to the participant's circumstances are incorporated to maximize learning and behavioral change.

After an intake session with HR and key leadership stakeholders, most one-on-one sensitivity training engagements begin with an intensive session of approximately three hours. Depending on the complexity of the situation, organizations may choose additional coaching sessions, follow-up assignments, or executive coaching to reinforce behavioral change and ensure lasting improvement.

Yes. One-on-one sensitivity training is conducted confidentially between the participant and an experienced facilitator/attorney. While management and Human Resources typically receive confirmation of participation along with a formal written report with appropriate observations or recommendations, discussions are handled professionally to encourage honest dialogue, accountability, and meaningful behavioral improvement while supporting organizational objectives.