One-on-One Sensitivity Training that Works

“We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, one-on-one sensitivity training, and inclusion.

They exceeded my expectations from a speed, quality, and value standpoint.

I would recommend LSA Global to anyone looking for a true business partner.”

Anita Luckinbill | Director, Human Resources | Skadden LLP

One-on-One Sensitivity Training Description

People who have been accused of harassment or discrimination often are required by their companies (or a court) to attend a sensitivity training course.

Unfortunately, in a classroom or online setting, they may be reluctant to ask questions directly related to their situations. And if they’re hostile, they may say nothing, fade into the background, disrupt the group, or share inappropriate and highly sensitive information.

We offer proven one-on-one sensitivity training for these employees facilitated by experienced attorneys who are also vetted coaches. Each session is custom designed with your management and Human Resources to:

Your unique corporate culture.
The specific allegations.
The results of your investigation.
Your desired outcomes.

The initial one-one-one session with the individual usually lasts for three hours. Some situations require multiple meetings with the same individuals, targeted homework between sessions, and follow-on 1×1 executive coaching to achieve the desired results.

The participant will receive a comprehensive reference guide that can be used going forward.

After the one-on-one sensitivity training session, management and HR will receive a verbal and/or written report on the outcome. We will make recommendations if we believe more in-depth counseling is required.

This one-on-one sensitivity training program has been successful in reducing hostility in people accused of harassment and discrimination, increasing their understanding of the legal parameters in which the company must act, and obtaining their buy-in to the process. Our clients report that participants are grateful for this practical and meaningful approach.

Typical Meeting Content Includes

The causes of sexual harassment, discrimination, retaliation, and workplace bullying.
Why most disrespectful behavior is unintentional.
The legal definition of sexual harassment, discrimination, and retaliation.
Discussion of “welcome” vs. “unwelcome” attention.
How to apply the definition to examples including the specific accusation.
Management’s duty to prevent sexual harassment.
Review of company policies and procedures.
Legal requirements to institute discipline.
Guidelines for future conduct.

Target Audience
People who have been accused of harassment, discrimination, or inappropriate behavior.

To speak with an LSA Expert and learn about one-on-one sensitivity training program customization, delivery, and post-crisis follow-up options for your team, please contact us.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere thanks, and it extends to all the folks who made our customized management development programs such a great success.

Susan Anderson
Workforce Planning Bureau

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale. Thank you LSA!

Lisa Bruun
SVP Human Resources

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward.

Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director