Management Development Programs that Get Results

“We turned to LSA to help us custom design and deliver a customized management development solution to help drive performance.

They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.

I recommend LSA Global to anyone looking for real results.”

Sally Buchannan | VP Human Resources | Sony

“Wow! The plan for our managers is awesome. This is better than anything we had hoped for. Truly groundbreaking. I love it. Thank you!”

Troy A. Brown, Ed.D. | County Superintendent of Schools | San Joaquin County Office of Education

Today’s managers account for over one-third of the workforce and are facing challenges without precedent.

Managers are being asked to do more with less as their span of control increases. People managers report having to spend over half of their time on non-managerial tasks and as little as 10% of their time on what matters most — managing and coaching their front-line employees.

And even though Deloitte reported that companies invest the highest percent of their training dollars (35%) in management and leadership development, research by McKinsey found that:

75% of executives are unsatisfied with the performance of their front-line managers.
81% of managers reported not being satisfied with their own performance.

This is bad news. Low performing managers make low performing companies.

The good news is that the flip side is also true: companies with higher performing managers realize an increase in profitability, productivity, employee engagement, customer satisfaction, and retention.

Based upon over 500,000 annual employee engagement surveys, we know that managers have a direct impact on four key metrics:

Employee performance
Employee engagement
Employee retention
Employee relations

While focused management development can certainly play a critical role in improving performance, management skills alone will not fully address the growth, performance, and speed challenges faced by today’s managers.

Managers must also address strategies, cultures, processes, and structures to drive lasting change.

Our Organizational Alignment Research found that managers who align their culture and talent with their strategy grow revenues 58% faster, are 72% more profitable, have 9-to-1 greater leadership effectiveness, and boost employee engagement levels 16.8-to-1.

Our study found that the highest performing managers consistently:

Point the team in the right direction
Create an environment for people to perform at their peak
Attract, develop, engage, and retain top talent

Our research-backed approach to management development helps managers thrive in the following areas:

Please contact us to learn how our management development programs have helped leading organizations improve employee performance, employee engagement, employee retention and employee relations.

Ask us about Management Development Pay-for-Performance options and how to move the management metrics that you care most about. Typical metrics that we move include:

Sales revenue, margin, win rate, portfolio mix, deal size, and cycle time.
Customer acquisition, loyalty, growth, and satisfaction.
Leadership execution effectiveness of key corporate strategies.
Employee attraction, development, performance, engagement and retention.
Project cost, quality, and time.

Related Information

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

We gave LSA a very short deadline to customize an important management training program to meet our unique requirements.

Their facilitator was excellent, an expert in the subject matter, and very credible with our teams.

The targeted design provided practical and valuable information and skills that our managers truly needed.

I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources

The customized Managing Virtual Teams program was extremely valuable for our managers and leaders.

LSA’s fundamental knowledge of our company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams.

Our teams walked away walked away with highly useful insights, practices, and tools. It was excellent.

Debra Martucci
Vice President, Information Technology

A key to performance improvement is cultivating the proper type of motivation.

Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success.

The feedback has been very positive, the group appears to be more accountable for their actions, and victim loop reactions are less frequent. Thank you!

Stewart Thoeni
Mechanical, HW Engineering Director

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers .

Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the critical people situations that our managers face every day.

I regard LSA as an excellent partner that understands our business needs and an important virtual member of our HR department.

Judith Onton
Vice President Human Resources