Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for an action learning new manager and supervisor training program that focused on supervisor excellence training for Technical Operations. This required leveling up the confidence and effectiveness of Technical Supervisors by increasing their self awareness of their impact on others, closing expectation gaps of their role, and increasing their ability to navigate the dynamics of leading people.
This high growth client wanted the Supervisor Excellence Training for Technical Operations program to increase team productivity, employee engagement, and retention. Based upon data form our people manager assessment center, they knew that being a successful supervisor required a combination of technical and interpersonal skills that drove ownership and accountability for the success of their team. To achieve the payoff of great Supervisors and avoid the liability of poor Supervisors, the company wanted to establish proficiency with the fundamentals of management.
The highly experiential and customized design ensured that Supervisors were first and foremost responsible for the productivity of their team including areas such as: managing employees’ schedules, making sure everyone meets deadlines, assigning tasks to the appropriate team members, and creating an environment that is inclusive, respectful, and psychologically safe.
The highly customized Supervisor Excellence Training for Technical Operations was a 3-month action learning program focused on helping Technical Operations Supervisors and included:
About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.
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