Improving Goal Alignment at Communications Infrastructure Company

Improving Goal Alignment at Communications Infrastructure Company

Achieving 99% Goal Alignment to Increase Revenue and Profitability

Situation — Improving Goal Alignment at Communications Infrastructure Company

Aviat Networks is a global provider of wireless transport products and services to mobile service providers, government agencies, energy and transportation companies, and enterprises.  As a company with multiple global locations, leaders must balance the need for a united workforce with the necessity of regional and individualized customer care. With 70+ years of industry experience, Aviat is known for its highly responsive team and cutting-edge technology.

Complications

  • The company is a niche technology specialist in a mature market with high levels of competition.
  • Isolated performance management methods were holding back strategy execution.
  • Misaligned goals and accountabilities created confusion and priority conflicts.
  • Sporadic manager-employee conversations and disjointed forms made its performance management strategy a disengaging process for employees and an administrative burden for human resources.

Implications — Improving Goal Alignment at Communications Infrastructure Company

  • If the company does not align individual, team, and organizational goals, it risks not executing their strategy.

Approach

With the goal of increasing performance through organizational agility and performance management alignment, we:

  1. Aligned individual and team performance to company-wide strategic priorities.
  2. Increased transparency and visibility of goals throughout all levels of the organization.
  3. Empowered employees and managers to have frequent one-on-one engagement and performance conversations.

Results

  • $1.4 Million increase in Total Revenue.
  • 1.6% Decrease in Total GAAP Operating Expenses.
  • 99% of Employees have Goals That Align With Operational Plan.

Related Information

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I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

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