Employee Engagement to Retain Talent: Video Gaming

Identifying key employee engagement actions to improve morale and retention at a leading Gaming Company

Client Case Study

Situation

During a period of consolidation in the industry, this client, a leading player in the video gaming industry, was concerned about the effect on employee morale and retention of takeover rumors, particularly for key gaming designers and programmers. They wanted to identify critical management actions to improve productivity and prevent possible turnover.

Complication

Competitors were offering larger salaries and higher titles to attract their top talent.

Approach

  1. Implemented a customized employee engagement survey to identify key management actions required to improve productivity and prevent possible turnover
  2. Assisted in developing a company-wide retention strategy for retaining top talent
  3. Facilitated turnover risk assessment with managers
  4. Developed retention plans for key talent
  5. Educated managers on actions they could take to improve engagement of their direct reports
  6. Certified HR staff in best practice engagement and retention methods to support and coach line managers with employee retention strategies

Results

  • Employee engagement survey data highlighted improving manager communication practices as the highest leverage development area to improve engagement and retention
  • 25% decrease in attrition among key personnel in the twelve months following interventions.

Related Information

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VP Human Resources

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President & CEO

LSS

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

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Vice President, Human Resources

Redwood Trust

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Director, Global Sales & Technical Field Enablement

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

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Director of Training and Organizational Development

Gilead

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

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Vice President of Operations

Proxicom

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