Employee Engagement to Retain Talent: Video Gaming

Identifying key employee engagement actions to improve morale and retention at a leading Gaming Company

Client Case Study

Situation

During a period of consolidation in the industry, this client, a leading player in the video gaming industry, was concerned about the effect on employee morale and retention of takeover rumors, particularly for key gaming designers and programmers. They wanted to identify critical management actions to improve productivity and prevent possible turnover.

Complication

Competitors were offering larger salaries and higher titles to attract their top talent.

Approach

  1. Implemented a customized employee engagement survey to identify key management actions required to improve productivity and prevent possible turnover
  2. Assisted in developing a company-wide retention strategy for retaining top talent
  3. Facilitated turnover risk assessment with managers
  4. Developed retention plans for key talent
  5. Educated managers on actions they could take to improve engagement of their direct reports
  6. Certified HR staff in best practice engagement and retention methods to support and coach line managers with employee retention strategies

Results

  • Employee engagement survey data highlighted improving manager communication practices as the highest leverage development area to improve engagement and retention
  • 25% decrease in attrition among key personnel in the twelve months following interventions.

Related Information

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Talent Acquisition

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VP Human Resources

Samsung

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

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SVP Human Resources

Ellie Mae

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Human Resources Director

AKQA

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill.  They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

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SPO Partners & Co
Kim Silva, CFO

Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

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Vice President, HR and IT

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.

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Director, Global Sales & Technical Field Enablement

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VP Human Resources

Exelixis

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

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Technical Program Manager

Google

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HR Manager

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US Enterprise Services

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CEO

Blue Canopy

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Director of HR

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Richard Morse
Senior Director Talent Management

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