Why Training By Itself Is a Waste – 5 Things to Do Now

Graphic of someone throwing away a clock to show that Training By Itself Is a Waste

Training By Itself Is a Waste
Without proper support and reinforcement, training by itself is a waste of time, money and resources.  Don’t waste your investments in developing your carefully hired talent.  People need targeted nurturing to produce, thrive and make a difference.

Unreinforced Training Is Just Wishful Thinking
No matter how well received or how well designed, if workplace training is not applied on-the-job in a way that changes behavior and performance, all the effort, time, and dollars will be wasted. How do we know?  We measured over 800 corporate training programs and found only 1-in-5 participants change their behavior and performance from training alone.

Whereas you had hoped for maximum impact and true business results, even if the skills were mastered by the learners, if they are not used in the workplace, your return on investment will be close to zero.

Starting Off on the Right Foot
It is so discouraging to see learning and development organizations do everything right at first. They spend time

But Then Learning Fails
Even with the best of intentions, too many L&D practitioners fail to create the circumstances for participants and their managers to:

  • Follow up on what was learned
  • Ensure the new skills and behaviors will be applied, measured and rewarded on-the-job

Don’t Let This Happen to Your Company.
To impact behavior and performance change, you need to manage the entire learning process to ensure that those skills are transferred and applied on-the-job.

5 Steps to Ensure Training By Itself Is NOT a Waste
Here’s how to see that the training sticks and is actually applied on the job.

1. Relevance
Ensure every learning solution is relevant enough to three key stakeholders

  • The Target Audience
  • Their Bosses
  • The Business

Without business relevance, learning leaders often struggle to get initiatives off the ground or fully implemented.  Make sure all three understand their role in communicating and reinforcing the need for and benefits of the training.

2. Active Involvement
Enlist your target audience, their bosses and the business in assessment, design, delivery, reinforcement and measurement of your learning and development effort. They are the key to its success.

3. Clear Expectations
Managers need to clearly and consistently communicate skill, knowledge, behavior and performance expectations. Leaders must spell out a clear and compelling plan for supporting and applying the new learning through incentives, consequences, and recognition.

4. Partnership
The target audience, their bosses and the business need to work actively together to ensure continuous improvement through frequent and consistent coaching, mentoring, follow-up, and refreshers.

5. Measurement
All impactful and relevant learning should be measured to track and measure business results and, if you are making an impact, to drive accountability for execution and to provide feedback for coaching that is simple, relevant and actionable.

The Bottom Line
Before you launch a learning and development program, ask yourself how you plan to manage and fully execute your training investment to get the results required for the business.

If you liked Why Training By Itself Is a Waste, download 3 Steps to Building a Smarter Training Initiative

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What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

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