Training By Itself Is a Waste
Without proper support and reinforcement, training by itself is a waste of time, money and resources. Don’t waste your investments in developing your carefully hired talent. People need targeted nurturing to produce, thrive and make a difference.
Unreinforced Training Is Just Wishful Thinking
No matter how well received or how well designed, if workplace training is not applied on-the-job in a way that changes behavior and performance, all the effort, time, and dollars will be wasted. How do we know? We measured over 800 corporate training programs and found only 1-in-5 participants change their behavior and performance from training alone.
Whereas you had hoped for maximum impact and true business results, even if the skills were mastered by the learners, if they are not used in the workplace, your return on investment will be close to zero.
Starting Off on the Right Foot
It is so discouraging to see learning and development organizations do everything right at first. They spend time
But Then Learning Fails
Even with the best of intentions, too many L&D practitioners fail to create the circumstances for participants and their managers to:
Don’t Let This Happen to Your Company.
To impact behavior and performance change, you need to manage the entire learning process to ensure that those skills are transferred and applied on-the-job.
5 Steps to Ensure Training By Itself Is NOT a Waste
Here’s how to see that the training sticks and is actually applied on the job.
Ensure every learning solution is relevant enough to three key stakeholders
Without business relevance, learning leaders often struggle to get initiatives off the ground or fully implemented. Make sure all three understand their role in communicating and reinforcing the need for and benefits of the training.
2. Active Involvement
Enlist your target audience, their bosses and the business in assessment, design, delivery, reinforcement and measurement of your learning and development effort. They are the key to its success.
3. Clear Expectations
Managers need to clearly and consistently communicate skill, knowledge, behavior and performance expectations. Leaders must spell out a clear and compelling plan for supporting and applying the new learning through incentives, consequences, and recognition.
The target audience, their bosses and the business need to work actively together to ensure continuous improvement through frequent and consistent coaching, mentoring, follow-up, and refreshers.
All impactful and relevant learning should be measured to track and measure business results and, if you are making an impact, to drive accountability for execution and to provide feedback for coaching that is simple, relevant and actionable.
The Bottom Line
Before you launch a learning and development program, ask yourself how you plan to manage and fully execute your training investment to get the results required for the business.
If you liked Why Training By Itself Is a Waste, download 3 Steps to Building a Smarter Training Initiative
Corporate Change Is Personal
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.
Vice President, Information Technology
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.
Workforce Planning Bureau
Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.
VP Human Resources
LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.
Vice President, HR and IT
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