Why Training By Itself Is a Waste – 5 Things to Do Now

Graphic of someone throwing away a clock to show that Training By Itself Is a Waste

Training By Itself Is a Waste
Without proper support and reinforcement, training by itself is a waste of time, money and resources.  Don’t waste your investments in developing your carefully hired talent.  People need targeted nurturing to produce, thrive and make a difference.

Unreinforced Training Is Just Wishful Thinking
No matter how well received or how well designed, if workplace training is not applied on-the-job in a way that changes behavior and performance, all the effort, time, and dollars will be wasted. How do we know?  We measured over 800 corporate training programs and found only 1-in-5 participants change their behavior and performance from training alone.

Whereas you had hoped for maximum impact and true business results, even if the skills were mastered by the learners, if they are not used in the workplace, your return on investment will be close to zero.

Starting Off on the Right Foot
It is so discouraging to see learning and development organizations do everything right at first. They spend time

But Then Learning Fails
Even with the best of intentions, too many L&D practitioners fail to create the circumstances for participants and their managers to:

  • Follow up on what was learned
  • Ensure the new skills and behaviors will be applied, measured and rewarded on-the-job

Don’t Let This Happen to Your Company.
To impact behavior and performance change, you need to manage the entire learning process to ensure that those skills are transferred and applied on-the-job.

5 Steps to Ensure Training By Itself Is NOT a Waste
Here’s how to see that the training sticks and is actually applied on the job.

1. Relevance
Ensure every learning solution is relevant enough to three key stakeholders

  • The Target Audience
  • Their Bosses
  • The Business

Without business relevance, learning leaders often struggle to get initiatives off the ground or fully implemented.  Make sure all three understand their role in communicating and reinforcing the need for and benefits of the training.

2. Active Involvement
Enlist your target audience, their bosses and the business in assessment, design, delivery, reinforcement and measurement of your learning and development effort. They are the key to its success.

3. Clear Expectations
Managers need to clearly and consistently communicate skill, knowledge, behavior and performance expectations. Leaders must spell out a clear and compelling plan for supporting and applying the new learning through incentives, consequences, and recognition.

4. Partnership
The target audience, their bosses and the business need to work actively together to ensure continuous improvement through frequent and consistent coaching, mentoring, follow-up, and refreshers.

5. Measurement
All impactful and relevant learning should be measured to track and measure business results and, if you are making an impact, to drive accountability for execution and to provide feedback for coaching that is simple, relevant and actionable.

The Bottom Line
Before you launch a learning and development program, ask yourself how you plan to manage and fully execute your training investment to get the results required for the business.

If you liked Why Training By Itself Is a Waste, download 3 Steps to Building a Smarter Training Initiative

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We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

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