Why Training By Itself Is a Waste – 5 Things to Do Now

Graphic of someone throwing away a clock to show that Training By Itself Is a Waste

Training By Itself Is a Waste
Without proper support and reinforcement, training by itself is a waste of time, money and resources.  Don’t waste your investments in developing your carefully hired talent.  People need targeted nurturing to produce, thrive and make a difference.

Unreinforced Training Is Just Wishful Thinking
No matter how well received or how well designed, if workplace training is not applied on-the-job in a way that changes behavior and performance, all the effort, time, and dollars will be wasted. How do we know?  We measured over 800 corporate training programs and found only 1-in-5 participants change their behavior and performance from training alone.

Whereas you had hoped for maximum impact and true business results, even if the skills were mastered by the learners, if they are not used in the workplace, your return on investment will be close to zero.

Starting Off on the Right Foot
It is so discouraging to see learning and development organizations do everything right at first. They spend time

But Then Learning Fails
Even with the best of intentions, too many L&D practitioners fail to create the circumstances for participants and their managers to:

  • Follow up on what was learned
  • Ensure the new skills and behaviors will be applied, measured and rewarded on-the-job

Don’t Let This Happen to Your Company.
To impact behavior and performance change, you need to manage the entire learning process to ensure that those skills are transferred and applied on-the-job.

5 Steps to Ensure Training By Itself Is NOT a Waste
Here’s how to see that the training sticks and is actually applied on the job.

1. Relevance
Ensure every learning solution is relevant enough to three key stakeholders

  • The Target Audience
  • Their Bosses
  • The Business

Without business relevance, learning leaders often struggle to get initiatives off the ground or fully implemented.  Make sure all three understand their role in communicating and reinforcing the need for and benefits of the training.

2. Active Involvement
Enlist your target audience, their bosses and the business in assessment, design, delivery, reinforcement and measurement of your learning and development effort. They are the key to its success.

3. Clear Expectations
Managers need to clearly and consistently communicate skill, knowledge, behavior and performance expectations. Leaders must spell out a clear and compelling plan for supporting and applying the new learning through incentives, consequences, and recognition.

4. Partnership
The target audience, their bosses and the business need to work actively together to ensure continuous improvement through frequent and consistent coaching, mentoring, follow-up, and refreshers.

5. Measurement
All impactful and relevant learning should be measured to track and measure business results and, if you are making an impact, to drive accountability for execution and to provide feedback for coaching that is simple, relevant and actionable.

The Bottom Line
Before you launch a learning and development program, ask yourself how you plan to manage and fully execute your training investment to get the results required for the business.

If you liked Why Training By Itself Is a Waste, download 3 Steps to Building a Smarter Training Initiative

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We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

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