Client Case Study
This telecommunications company wanted to expand revenue through a new go-to-market strategy but was facing growing turnover for new sales hires. Adding to the sales force was paramount to their growth plans.
They basically had two kinds of employees: experienced reps who had “made it” and would stay and new hires who would soon leave.
The company wanted to:
As skills were developed and performance improved, turnover dropped.
As a bonus, new hires using the new skills had higher margins.
At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.
However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.
As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.
The sales strategy and goal setting session was right on target. It was a very valuable process that I highly recommend to any sales team looking to increase performance.
Thank you LSA Global!
Senior Vice President of Sales
We needed a way to improve customer training. We had to reach a disparate group of people in a very short period time. LSA gave us a new training methodology and a better way to go to market with our customer training that improved their experience and our brand positioning.
LSA delivered exactly what we needed and exceeded our expectations. Thank you.
Vice President of Marketing
LSA was instrumental in making our worldwide sales meeting a success. They saved me a ton of time with ‘best in class’ solutions to meet our business objectives. Whenever I’m in a pinch, I can count on LSA’s dynamic team of sales trainers and consultants to really go the extra mile.
They truly understand the meaning of customer delight. Thank you!
We value the relationship we have with LSA Global. They customize and deliver top quality sales solutions when we needed them. They pay special attention to ensuring the solution fits our unique needs, business, and culture.
I would recommend them to anyone looking to greatly improve the skills of their sales force.
Carol M. Harbin
Manager, Worldwide Sales L&D
We hired LSA to help align our sales strategy with our business strategy to sustain our hardware business while driving high growth in software and services. LSA’s ability to measure our level of strategic alignment, pinpoint areas of leverage and get the entire executive sales team to agree upon what matters most exceeded our expectations.
I would recommend them to any sales leader who wants to drive sales performance.
SVP Worldwide Sales
LSA custom designed and delivered the best sales training session that I have ever attended.
They focused on our industry, our customers, and our competitors. The materials and facilitators were world class.
They were passionate about helping our global sales force understand the fundamentals necessary to be successful and not leave money on the table.
I recommend them to any sales force looking to drive profitable revenue and beat the competition.
Director of Sales
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
We selected LSA Global over several other sales experts based upon their ability to clarify and align our sales strategy, their expertise in identifying the critical sales scenarios necessary to meet our growth targets, and their willingness to stand behind the results with targeted sales management training and coaching and a pay-for-performance guarantee.
They have become an integral part of my sales team as we rapidly scale. I would recommend them to any sales leader looking for a true partner.
SVP, Sales North America
We wanted our Channel Managers to get sales strategies and tools that would increase partner revenue and strengthen partner relationships. LSA Global’s ability to quickly understand our business and to bring experienced and proven resources to the table created credibility with both the executive and sales team.
We look forward to continuing our sales partnership with them.
Channel Excellence Manager
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.
Senior Marketing Manager
In an effort to establish a solid foundation of consultative selling skills for our client-facing teams that can be built on over time, we engaged with LSA Global. By understanding our business and our markets, LSA Global was able to design and deliver the relevant sales skills, tools, and processes that have established the foundation for our future success.
We are extremely satisfied with our decision to work with LSA. Thank you!.”
Chief Operating Officer
LSA has consistently delivered top notch value to Seagate’s Corporate University Program. The level of facilitator involvement and continuous program evolution has kept the sales negotiation training engaging, relevant, and impactful.
We look forward to working with LSA in the future.
Sales Executive, Seagate Data Recovery Services
We selected LSA over a handful of other experts to assist with a key sales leadership imperative. LSA added value every step of the way throughout the entire engagement. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries.
LSA’s unique Strategy-to-Results approach is an added game changer. I recommend them to anyone looking to get high quality results when it matters most.
Executive Director Global Learning
We recently hired LSA Global to help take our sales team to the next level. Specifically we focused on targeting the ideal client, differentiating our solutions, getting more qualified leads, and closing a higher percentage of our pipeline through a proven referral selling methodology.
So far, the results from the business sales training have been great. We were pleasantly surprised with the results-oriented approach and thoughtful follow-through plan to ensure that the new sales practices “stick.”
We look forward to a long-term relationship, and I would recommend LSA to anyone looking to increase the effectiveness of their sales force.
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