Companies with High Growth Must Accelerate New Hire Productivity
While most talent leaders want to accelerate new hire productivity, the statistics on the high dissatisfaction rate of new employees should capture the attention of every leader looking to engage, develop and retain high performing talent. The Society for Industrial and Organizational Psychology found:
Invest Enough to Get a Return on Hiring Investments
When you have invested significant time and money to hire new talent, you look for a payoff…productive employees who:
So What Are Companies in the Study Doing Wrong?
It is not a matter of employee incompetence…we find that new hires are mostly able to handle their roles. But, after analyzing thousands of employee engagement surveys and following up on exit interviews at clients, it seems that too many new hires do not understand how to:
All three of these new hire issues should be covered in the first weeks of any new employee onboarding program.
Four Tips to Accelerate New Hire Productivity
Here are four tips to accelerate new hire productivity so new hires feel a part of the corporate culture, understand how to work the systems and become productive and engaged members of the workforce sooner.
1. Train On Systems, Processes and Practices
Beyond the typical intro to the company’s mission and corporate values and filling in the necessary documents for HR, new employee onboarding should provide training on the organization’s specific systems and processes required to get work done. Experienced employees “get it” and know what to do and when to do it. But new employees are often at a loss.
Sure, most new hires are smart and eager; but they are probably not familiar with the nomenclature and shortcuts of your proprietary systems, processes and practices. Make sure you provide new employees with a simple, easy-to-use manual or a patient instructor so the systems they need to do their job become enablers, not obstacles.
2. Assign a Coach
Just as having a “big brother” or “big sister” when you went off to school made the adjustment easier, so having a coach at work to show you the ropes can be a huge boost to the new employees. Assign a friendly expert who can help answer the little questions like “what is the password to access the online company directory” to big questions like “in this culture, is it better to go directly to the VP or to my manager to share what I’ve learned about …. “
3. Provide Career Opportunities To Learn and Grow
Once new hires get their feet on the ground and are feeling more confident on the job, they should have ample opportunities to learn and grow. Make sure new employees are introduced to opportunities, training and employees that expose them to ideas, people, jobs, projects, strategies and cultural norms to help them learn and grow.
4. Monitor Results
Overseeing the new hire onboarding process should include specific new hire success metrics to measure if your new hire approach is having an effect.
When you don’t have the time or inclination for targeted pulse surveys, simply ask new employees during one-on-one feedback sessions. If you have built sufficient trust, your new hires should be able to fill you in on what has worked well for them and what needs to be improved. Then it’s your job to make suggested changes.
The Bottom Line
Do not stop investing after your new hire has accepted your job offer. Invest in your new hires by making your onboarding process more effective to accelerate new hire productivity. No one enjoys feeling like the awkward “new guy” any longer than necessary.
To learn more about how to accelerate new hire productivity, download 7 Field-tested New Employee Orientation and Onboarding Best Practices
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The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.
Julaine K. Souza
Senior Vice President
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.
VP Human Resources
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
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Vice President of Human Resources
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