How to Engage Top Talent – What Keeps Star Employees Engaged?

How to engage top talent by their star rating

What Keeps Your Star Employees Engaged?
How to engage top talent is an ongoing conversation among talent management leaders; and it can make or break your talent management strategy.

If you are losing some of your best employees or if you are afraid your top talent is becoming disengaged, then this employee engagement and retention article is for you.

The Cost of Losing Top Talent
It’s bad enough to lose any productive, experienced employee but when you lose your top, difficult-to-replace talent, it’s terrible! Not only do you feel somewhat insulted that they were not satisfied at your organization but now the project they were working on is at risk and business will suffer.

How to Engage Top Talent So Star Employees Thrive
All along you have tried to treat these high performing employees differently by recognizing their special contributions…but you must have missed something.

Here’s a list of what star employees need and want in order to stay engaged and committed to their current job:

1.  Challenges and Opportunities to Grow
Star employees are ambitious. High performers want to continue to learn new skills and stretch themselves. Smart employers offer a variety of ways they can increase their professional worth through:

  • high stakes projects
  • a respected executive mentor
  • inclusion in high-level strategy sessions
  • opportunities for formalized professional education
  • a clear path forward

2.  Autonomy
Top talent typically rebels against micro-management. Your best employees want to be able to make decisions and prioritize their own activities without someone looking over their shoulder all the time. To be sure, you need to establish clear expectations for job performance and then you should back off.

Let your top employees navigate their own path to the goals. They have the intelligence and the drive to get there on their own.

3.  Reasonable Workload
Your high performing employees work hard, and they are able to accomplish a lot more in less time than the average employee. But you should not take advantage of their high performance by loading on too much work. Check in before you assign more.

They will appreciate that you care about their well-being and their work-life balance even more than their work output. Don’t punish their efficiency with too many assignments at once.

4.  Strategic Direction
Keep your top talent well informed of the corporate strategy and make sure they understand just where they fit in the overall scheme of things. They are not “fed” by simply checking tasks off a list of to-do’s. They want to have the big picture of where their team and the company are headed.

To keep them engaged, they need to work with a bigger purpose in view.

5.  Accountability for All
Your “A” players like to know where they stand vis-à-vis other employees. They are proud of their accomplishments…the recognition of their superior performance is important to them and spurs others on to greater levels of effort and achievement. What they don’t like is when a team (or organization) tolerates sub-standard performance.

If you allow below-average workers to stay without a plan for their improvement and proof that they are making progress, your top talent will leave a culture that does not hold workers accountable.

The Bottom Line
Your star employees are in a class of their own. They need special treatment if you want to keep them on board and fully engaged. Review your employee engagement and retention strategies against this list. If anything’s missing, act fast or another star may fall from your sky.

Want to learn more about how to engage top talent?  Download The Only 16-Step Employee Retention Strategy for Top Talent You Need

Comments are closed.

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More