External Employee Exit Surveys

Getting an Objective View
of Employee Turnover

“LSA’s Employee Exit Survey and Engagement and Consulting work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.”

Chris Wells | VP Human Resources and IT | Xoma

Description:

We find that most traditional employee exit surveys are either broken or non existent.  Typically, few employees respond to exit surveys and even fewer tell the truth.  A poorly designed and administered employee exit survey wastes time and money.  How can leaders expect to decrease unwanted turnover if they fail to fully understand why key employees leave and what to do about it.

Our approach to exit surveys uncovers the truth about turnover by using a social exit survey to gather retention feedback from both exiting employees and their peers.  This innovative employee exit survey approach drives an average 80% response rate compared to an average 20% response rate from traditional exit surveys.

1. Conduct Simple, Customizable and Social Employee Exit Surveys

  • Gather engagement and retention insights from departing employees and their peers
  • Use mobile friendly technology with multi-language capabilities for ease of completion
  • Integrate with your existing HRIS system to improve efficiency
  • Understand impact, preventability, and core reasons for departure

2. Review Individual Exit Reports of Departing Employees

  • Build detailed and actionable summaries for each departing employee
  • Compare feedback from exiting employees and peers
  • Attach to exit interview notes and export to PDF or PowerPoint

3. Analyze Group Turnover Trends to Create Fact-driven Retention Action Plans

  • Aggregate employee turnover data to identify key retention insights and trends
  • Slice and dice data by impact, location, gender, job types, protected classes, and more
  • Attach to exit interview notes and export to PDF or PowerPoint

To speak with an LSA Expert and learn about external employee exit surveys, employee retention and engagement, please contact us.

Related Information

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As a Training Outsourcing Partner, LSA consistently saves me time and money by designing the right solutions and quickly bringing us the best experts to solve key business problems in a way that works for our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

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LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

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The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent and strategy.  Equally important, the survey and implementation process goes well beyond the typical engagement survey.  The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.

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General Manager, FSM Division

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A key to performance improvement is strongly linked to cultivating the proper type of motivation. Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success. So far, the feedback has been positive. The group appears to be more accountable for their actions, and victim loop reactions are less frequent. The value proposition for me and those groups we work with is better teamwork, higher spirits, and a better outlook for things to come in the future (renewed enthusiasm).

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Mechanical, HW Engineering Director

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
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We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture and talent management strategy as we rapidly scale.

Julie Pearl
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LSA demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development presenters would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
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Fujitsu

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

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Anita Luckinbill
Director, Human Resources

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Rae Phillips
HR Project Manager - Training & Development, PHR

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Heather Feltman
President & CEO

LSS

LSA has a very unique and powerful methodology regarding learning and learning strategy. LSA’s ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none. They partner with you to understand your goals, flex to your needs, and solve your problems – all within your budget. They certainly help make my job easier and are a pleasure to work with. I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

AKQA

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

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