The Essentials of Consultative Partnering

The consulting tools and skills needed to build influential partnerships.

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“The Consultative Partnering workshop was crucial in helping our HR business partners work more strategically with their internal clients and stakeholders. The skills and techniques greatly improved their ability to gain understand the situation, credibility, sell recommendations, and apply a strategic consulting process to get better results.”
SVP Human Resources | Fortune 1000 Technology Company

This foundational consulting skills workshop is targeted primarily toward individual contributors and technical professionals. It provides participants with the Consultative Partnering™ tools and interpersonal skills necessary to achieve exceptional results in projects and client relationships. Participants apply effective communication tools and a consulting process that helps them work more effectively as business partners with their internal and external client teams. Join the 22,000+ professionals who have benefited from this premier consulting skills training.

Description
The ability for Professional Services Consultants, Engineering, IT, Sales, Finance, Operations, and HR to build partnerships has become a critical competency in today’s business environment. It is no longer enough to provide “off the shelf” services or solutions. Clients need and want to work with professionals who understand their business issues and can provide customized solutions that meet their specific revenue or productivity objectives.

During this consulting skills workshop, participants engage in dynamic discussions and job-specific application activities using customized cases, real-life examples, and practice.  They receive targeted feedback through self-assessments and coaching. They focus on their team and individual situations during the workshop, spending the majority of the workshop engaged in relevant interactive and experiential activities.

Outcomes and Benefits
After completing Essentials of Consultative Partnering, participants will be able to:

 1.  Understand Business Issues and Provide Business Solutions

  • Identify business issues, needs and strategies
  • Provide options to meet and solve the business challenge
  • Recommend business solutions that are relevant to the client
  • Offer targeted solutions that produce business results, not just technical results

2.  Expand Influence

  • Be viewed as a business partner
  • Identify new opportunities with current clients
  • Grow the network of people within the client group who have influence on a given project
  • Build confidence and increase productivity through effective interactions

3.  Increase Client/Partner Satisfaction

  • Achieve results and heighten overall client satisfaction by understanding their needs, providing solutions to meet those needs, and helping them to execute on the solution ideas
  • Broaden the role of business partner to better serve the client’s needs
  • Minimize escalation to improve satisfaction
  • More effectively manage projects and initiatives

Target Audience
The Essentials of Consultative Partnering workshop is targeted at professionals across all industries that interact with internal and/or external clients such as Professional Services Consultants, Engineering, IT, Sales, Finance, Human Resources, and Operations.

To speak with an LSA Expert and learn about consulting skills program customization and delivery options onsite at your company, please contact us.

Related Information

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

Steve Janowsky
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We reviewed the top Leadership Development offerings and selected LSA’s 12-month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While other programs may be better known, they were more theoretical and did not compare in terms of practicality, quality, and results.

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The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

LSA always helps us provide the right sales, management, and leadership programs at the right time to meet the unique needs of both individuals and departments. I especially appreciate their ability to deeply understand our business and our culture so that they can recommend the appropriate solutions.

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Hyperion

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent. I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

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LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

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Karen King, SPHR
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Nick Voyvodich, SPHR
HR Manager

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