The Essentials of Consultative Partnering™

The consulting tools and skills needed to build influential partnerships.

“The Consultative Partnering workshop was crucial in helping our HR business partners work more strategically with their internal clients and stakeholders. The skills and techniques greatly improved their ability to gain understand the situation, credibility, sell recommendations, and apply a strategic consulting process to get better results.”
SVP Human Resources | Fortune 1000 Technology Company

This foundational consulting skills course is targeted primarily toward individual contributors and technical professionals. It provides participants with the Consultative Partnering™ tools and interpersonal skills necessary to achieve exceptional results in projects and client relationships. Participants apply effective communication tools and a consulting process that helps them work more effectively as business partners with their internal and external client teams. Join the 22,000+ professionals who have benefitted from this premier consulting skills training.

Description:

The ability for Professional Services Consultants, Engineering, IT, Sales, Finance, Operations, and HR to build partnerships has become a critical competency in today’s business environment. It is no longer enough to provide “off the shelf” services or solutions. Clients need and want to work with professionals who understand their business issues and can provide customized solutions that meet their specific revenue or productivity objectives.

During this consulting skills workshop, participants engage in dynamic discussions and job-specific application activities using customized cases and real-life examples, and receive feedback through self-assessments and coaching. They focus on their team and individual situations during the workshop, spending over 75% of the course time on interactive and experiential activities.

Outcomes and Benefits:

After completing Essentials of Consultative Partnering, participants will be able to:

  1. Understand Business Issues and Provide Business Solutions
    • Identify business issues, needs and strategies.
    • Provide options to meet and solve the business challenge.
    • Recommend business solutions that are relevant to the client.
    • Offer targeted solutions that produce business results, not just technical results.

Outcomes and Benefits: (cont)

2.  Expand Influence

  • Be viewed as a business partner.
  • Identify new opportunities with current clients.
  • Grow the network of people within the client group who have influence on a given project.
  • Build confidence and increase productivity through effective interactions.

3.  Increase Client/Partner Satisfaction

  • Achieve results and heighten overall client satisfaction by understanding their needs, providing solutions to meet those needs, and helping them to execute on the solution ideas.
  • Broaden the role of business partner to better serve the client’s needs.
  • Minimize escalation to improve satisfaction.
  • More effectively manage projects and initiatives.

Target Audience:

The Essentials of Consultative Partnering workshop is targeted at professionals across all industries that interact with internal and/or external clients such as Professional Services Consultants, Engineering, IT, Sales, Finance, Human Resources, and Operations.

To speak with an LSA Expert and learn about consulting skills program customization and delivery options onsite at your company, please contact us.

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LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

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