The Essentials of Consultative Partnering

“The Consultative Partnering workshop was crucial in helping our HR business partners work more strategically with their internal clients and stakeholders.

The skills and techniques greatly improved their ability to gain understand the situation, credibility, sell recommendations, and apply a strategic consulting process to get better results.”
SVP Human Resources | Fortune 1000 Technology Company

This foundational consulting skills workshop is targeted primarily toward individual contributors and technical professionals. It provides participants with the Consultative Partnering™ tools and interpersonal skills necessary to achieve exceptional results in projects and client relationships.

Participants apply effective communication tools and a consulting process that helps them work more effectively as business partners with their internal and external client teams. Join the 22,000+ professionals who have benefited from this premier consulting skills training.

Description
The ability for Professional Services Consultants, Engineering, IT, Sales, Finance, Operations, and HR to build partnerships has become a critical competency in today’s business environment. It is no longer enough to provide “off the shelf” services or solutions.

Clients need and want to work with professionals who understand their business issues and can provide customized solutions that meet their specific revenue or productivity objectives.

During this consulting skills workshop, participants:

Engage in dynamic discussions and job-specific application activities using customized cases, real-life examples, and practice.
Receive targeted feedback through self-assessments and coaching
Focus on their team and individual situations through relevant, interactive, and experiential activities.

Outcomes and Benefits
After completing Essentials of Consultative Partnering, participants will be able to:

1. Understand Business Issues and Provide Business Solutions

Identify business issues, needs, and strategies
Provide options to meet and solve the business challenge
Recommend business solutions that are relevant to the client
Offer targeted solutions that produce business results, not just technical results

2. Expand Influence

Be viewed as a business partner
Identify new opportunities with current clients
Grow the network of people within the client group who have influence on a given project
Build confidence and increase productivity through effective interactions

3. Increase Client/Partner Satisfaction

Achieve results and heighten overall client satisfaction by understanding their needs, providing solutions to meet those needs, and helping them to execute on the solution ideas
Broaden the role of business partner to better serve the client’s needs
Minimize escalation to improve satisfaction
More effectively manage projects and initiatives

Target Audience
The Essentials of Consultative Partnering workshop is targeted at professionals across all industries that interact with internal and/or external clients such as Professional Services Consultants, Engineering, IT, Sales, Finance, Human Resources, and Operations.

To speak with an LSA Expert and learn about consulting skills program customization and delivery options onsite at your company, please contact us.

Related Information

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

LSA consistently delivers for me and my team. Recently they demonstrated the criticality for executives to look beyond current ethics topics and focus on applying fundamental values in everything they do to demonstrate true leadership. They successfully delivered in two hours what most leadership development facilitators would spend an entire day trying to communicate.

Nick Voyvodich, SPHR
HR Manager

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a highly customized solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

Working on our HR Strategy was so eye opening. I feel so much better prepared to be successful as a leader individually and collectively.

Now the entire HR leadership team can drive our growth strategy forward in a way that makes sense.

Kristin Talastas
Director, HR Shared Services

Thank you so much for being the right person with the right experience and expertise to lead our Executive Team in re-examining our approach to change leadership.

I’m grateful for how you engaged and challenged us with so many “holy crap!” insights and realizations that we needed.

Jeff Nally
Chief Coaching Officer & CHRO

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

I continue to be impressed by the depth and breadth of LSA’s expertise in leadership development, and management development.

What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent in a practical and results-driven manner.

Thank you LSA!

Tracy Esposito
Director, HR Business Partner

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

LSA has been a tremendous asset at my current company and my past company.

As an HR leader, I am always looking for ways to find external resources that can provide impactful leadership and management development expertise. LSA consistently does that for me.

The tools and practices are crisp, business relevant, and easy to apply on the job.

Ken Boehm
VP of Human Resources