Microlearning Library

Microlearning Library of business sales and leadership skills

State-of-the-Art Research-Backed Sales and Leadership Microlearning

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Microlearning Library Client Testimonials

“Without the microlearning library training videos and support, our sales reps would never have come up with that idea. It led to $2 million in new sales.”
Scott Odom | VP Strategic Accounts | Clover Imaging Group EMEA

“The microlearning approach was an easy sell for me. We use them for team training and individual coaching. In our overall strategy, it is the most cost effective training we offer.”
Becky Helfter | Sr. HR Generalist | Pentec Health

How Microlearning Can Supercharge Sales and Leadership
As part of an overall training strategy,  a microlearning library can make a profound difference.  With over $120 billion spent annually on sales and leadership training, you would think there would be some measurable results.

Sadly, according to a recent Fortune survey, only 10 percent of CEO’s said that their leadership-development initiatives have a clear business impact.  Our own sales training measurement research found that only 1-in-5 sales reps changes their performance from stand-alone sales training.

To get different results, leaders and sales teams require a focus on single concepts that are research-based, highly applicable, and continuously reinforced.  That is where a Microlearning Library can help drive different results and help to reinforce and accelerate learning transfer.

Attributes of an Effective Microlearning

  • Short
    Effective microlearning modules are 5- to 7-minutes in length to encourage higher levels of engagement and improved retention.
  • Single Concept
    Microlearning modules focus on one concept to change one behavior thereby preventing the “cognitive overload” that comes with traditional long-form training.
  • Research-Based
    Effective microlearning is backed by credible academic and institutional studies on the psychology of influence and persuasion.
  • On-Demand and Self-Directed
    True learning takes self-initiative. Microlearning is available at any time, on any device for when you need it most.
  • Assessment Driven
    The best training focuses on identified and agreed upon individual and team skill gaps that matter most.
  • Supported with Tools and Job-Aids
    An effective microlearning library includes leader and learner support tools such as individual development plans, quizzes, facilitator and discussion guides, and a microlearning process to share lessons, track progress, and measure results.

Sales Microlearning Library
Our research-backed sales microlearning library has curated sales learning journeys and 125 modules for sales reps, sales leaders, and sales managers in the areas of:

  • Prospecting
  • Discovering & Qualifying
  • Presenting & Communicating
  • Handling Sales Objections
  • Building Customer Relationships
  • Closing
  • Getting Client Referrals
  • Managing Accounts
  • Managing & Leading Sales

Sample sales learning journeys that can be tailored to your exact needs.  Examples include prospecting, selling in challenging times, selling virtually, excelling at inside sales, handling objections, managing key accounts, and closing (which is detailed below):

Closing Skills for Sellers
The purpose of this Learning Journey is to help sharpen the negotiation and closing skills required to increase win rates and deal size across six key researched backed sales competencies:

  • Handling tough negotiations and how to hold your ground with a “price bully.”
  • Should you justify your price?
  • How to get buyers to follow through and do what they say.
  • Concessions: How they can destroy or enhance your credibility.
  • Closing time: When is it best to ask for the sale?
  • How to help customers to sell themselves.

Leadership Microlearning Library
Our research-backed leadership microlearning library has curated leadership learning journeys and 86 modules for leaders and managers in the areas of:

  • Building Trust & Credibility
  • Coaching, Training, & Talent Development
  • Communication
  • Conflict, Crisis, & Change
  • Decision Making
  • Employee Engagement
  • Onboarding & Retention
  • Performance Management
  • Personal Development
  • Recognition, Rewards, & Incentives
  • Recruiting, Hiring, & Termination
  • Team Dynamics

Sample leadership learning journeys can be tailored to your exact needs.  Examples include giving feedback, holding people accountable for results, leading remote employees, building organizational resilience, keeping people motivated in difficult times, helping experienced leaders, and building foundational skills for new leaders (which is detailed below):

Foundational Skills for New Leaders
The purpose of this Learning Journey is to help sharpen the critical skills all developing managers need to succeed in their leadership role across five key research-backed leadership competencies:

  • Maintaining a mindset to help you develop your people.
  • Learning how to deploy a variety of leadership styles depending on the situation.
  • How to keep your team calm and focused by being a predictable leader.
  • What it takes to win discretionary effort from your people.
  • How to set effective goals and help your team hit them

If you are interested in adding a proven microlearning component to your training and development offerings, please contact us.

Related Information

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I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training.

I’ve been getting tons of positive unsolicited feedback.

You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of business relevancy, customer satisfaction, and quality align very closely with our core values and talent management strategy.

Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

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Director of Training and Organizational Development

Gilead

We have partnered with LSA for years.  Our organization’s learning needs have increased, decreased, and increased again over time.

The beauty of LSA’s business model is its flexibility and depth of their expertise.

When we need strategic or tactical outside help that we can trust, we use LSA knowing that we can depend on outstanding quality advice and targeted solutions every time.  You cannot go wrong with LSA.

Margie Bunting
HR Manager

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

Samsung

We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires.

The program reinforced WIPRO core values, helped to build relationships with fellow associates, and enhanced the group’s ability to operate successfully in the global world.

I definitely recommend LSA for effective employee onboarding of top talent.

Vishu Venkat, PHR
Talent Acquisition

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA Global brought a fresh perspective to our behavioral based interviewing strategy for key executive positions that we needed to fill.  They helped us to develop questions that produced a much deeper understanding of candidates’ capabilities.

Throughout the process LSA was also very responsive in dealing with short lead time requests.  Thank you!

SPO Partners & Co
Kim Silva, CFO

Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

They deeply understand our business and our culture.   They do a great job on a wide range of customized training, consulting, and coaching solutions for us.

For us, they are definitely better than having our own internal Training and Organizational Development function.  They always do what it takes to hit the mark.

Chris Wells
Vice President, HR and IT

Thank you! Your learning strategy insights flipped our approach from a content-driven design to one where business strategy and relevancy drives the leadership programs we aimed to redesign.

This investment more than proved its worth – not only did it improve our leadership development program redesign, but it also was like a mini executive seminar that stretched our experienced L&D team’s thinking.

Richard Morse
Senior Director Talent Management

Gilead-Sciences-Logo-LSA-Global

LSA’s ability to assess needs and develop targeted  leadership training has been a critical resource for me to help our teams to perform at their peak. 

I love that LSA focuses on training that truly makes a meaningful impact on the people and the business.

Noelle VanVlierbergen
Sr. HR Business Partner

apple client logo LSA Global

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

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