Microlearning Library

Microlearning Library of business sales and leadership skills

State-of-the-Art Research-Backed Sales and Leadership Microlearning

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Microlearning Library Client Testimonials

“Without the microlearning library training videos and support, our sales reps would never have come up with that idea. It led to $2 million in new sales.”
Scott Odom | VP Strategic Accounts | Clover Imaging Group EMEA

“The microlearning approach was an easy sell for me. We use them for team training and individual coaching. In our overall strategy, it is the most cost effective training we offer.”
Becky Helfter | Sr. HR Generalist | Pentec Health

How Microlearning Can Supercharge Sales and Leadership
As part of an overall training strategy,  a microlearning library can make a profound difference.  With over $120 billion spent annually on sales and leadership training, you would think there would be some measurable results.

Sadly, according to a recent Fortune survey, only 10 percent of CEO’s said that their leadership-development initiatives have a clear business impact.  Our own sales training measurement research found that only 1-in-5 sales reps changes their performance from stand-alone sales training.

To get different results, leaders and sales teams require a focus on single concepts that are research-based, highly applicable, and continuously reinforced.  That is where a Microlearning Library can help drive different results and help to reinforce and accelerate learning transfer.

Attributes of an Effective Microlearning

  • Short
    Effective microlearning modules are 5- to 7-minutes in length to encourage higher levels of engagement and improved retention.
  • Single Concept
    Microlearning modules focus on one concept to change one behavior thereby preventing the “cognitive overload” that comes with traditional long-form training.
  • Research-Based
    Effective microlearning is backed by credible academic and institutional studies on the psychology of influence and persuasion.
  • On-Demand and Self-Directed
    True learning takes self-initiative. Microlearning is available at any time, on any device for when you need it most.
  • Assessment Driven
    The best training focuses on identified and agreed upon individual and team skill gaps that matter most.
  • Supported with Tools and Job-Aids
    An effective microlearning library includes leader and learner support tools such as individual development plans, quizzes, facilitator and discussion guides, and a microlearning process to share lessons, track progress, and measure results.

Sales Microlearning Library
Our research-backed sales microlearning library has curated sales learning journeys and 125 modules for sales reps, sales leaders, and sales managers in the areas of:

  • Prospecting
  • Discovering & Qualifying
  • Presenting & Communicating
  • Handling Sales Objections
  • Building Customer Relationships
  • Closing
  • Getting Client Referrals
  • Managing Accounts
  • Managing & Leading Sales

Sample sales learning journeys that can be tailored to your exact needs.  Examples include prospecting, selling in challenging times, selling virtually, excelling at inside sales, handling objections, managing key accounts, and closing (which is detailed below):

Closing Skills for Sellers
The purpose of this Learning Journey is to help sharpen the negotiation and closing skills required to increase win rates and deal size across six key researched backed sales competencies:

  • Handling tough negotiations and how to hold your ground with a “price bully.”
  • Should you justify your price?
  • How to get buyers to follow through and do what they say.
  • Concessions: How they can destroy or enhance your credibility.
  • Closing time: When is it best to ask for the sale?
  • How to help customers to sell themselves.

Leadership Microlearning Library
Our research-backed leadership microlearning library has curated leadership learning journeys and 86 modules for leaders and managers in the areas of:

  • Building Trust & Credibility
  • Coaching, Training, & Talent Development
  • Communication
  • Conflict, Crisis, & Change
  • Decision Making
  • Employee Engagement
  • Onboarding & Retention
  • Performance Management
  • Personal Development
  • Recognition, Rewards, & Incentives
  • Recruiting, Hiring, & Termination
  • Team Dynamics

Sample leadership learning journeys can be tailored to your exact needs.  Examples include giving feedback, holding people accountable for results, leading remote employees, building organizational resilience, keeping people motivated in difficult times, helping experienced leaders, and building foundational skills for new leaders (which is detailed below):

Foundational Skills for New Leaders
The purpose of this Learning Journey is to help sharpen the critical skills all developing managers need to succeed in their leadership role across five key research-backed leadership competencies:

  • Maintaining a mindset to help you develop your people.
  • Learning how to deploy a variety of leadership styles depending on the situation.
  • How to keep your team calm and focused by being a predictable leader.
  • What it takes to win discretionary effort from your people.
  • How to set effective goals and help your team hit them

If you are interested in adding a proven microlearning component to your training and development offerings, please contact us.

Related Information

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Julie Pearl
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The beauty of LSA’s business model is its flexibility and depth of their expertise.

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Margie Bunting
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I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a trusted training, coaching, and consulting partner to improve performance – at both a tactical and strategic level.

They really get talent, learning, and performance.

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VP Human Resources

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Having a training outsourcing partner like LSA to support our talent management needs has been a real blessing. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of offerings, having an external partner like LSA has been a blessing.

They deeply understand our business and our culture.   They do a great job on a wide range of customized training, consulting, and coaching solutions for us.

For us, they are definitely better than having our own internal Training and Organizational Development function.  They always do what it takes to hit the mark.

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Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
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We hired LSA Global to design and deliver a customized outdoor experiential new employee orientation program for our recent group of MBA new hires.

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Thank you! Your learning strategy insights flipped our approach from a content-driven design to one where business strategy and relevancy drives the leadership programs we aimed to redesign.

This investment more than proved its worth – not only did it improve our leadership development program redesign, but it also was like a mini executive seminar that stretched our experienced L&D team’s thinking.

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Senior Director Talent Management

Gilead

As a Training Outsourcing Partner, LSA consistently saves me time and money by understanding what matters to our strategy and what works in our unique culture.

Their practical and outcome-oriented methodology is fantastic and allows us to deploy better solutions faster.

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Tim Bonnet
Director of Training and Organizational Development

Dimension Data

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

LSA partnered with us to create an innovative solution on very short notice and added a huge amount of value.

We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture and growth strategy.

Even our executives and experienced hires were blown away!

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Founder and President

Proxicom

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Mary Johnston
HR Manager, BU Radiology Informatics

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

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Kudos to LSA Global.  They delivered exactly what I wanted under ever-changing conditions.

Laura McHugh
Director of Training and Organizational Development

Gilead

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling stuff. Their experts are an invaluable resource that help me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

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Michael Carter
VP Human Resources

Samsung

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