An Online Mortgage Solutions Provider Investing in Managers

Redwood Shores, CA – LSA Global, the business consulting and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for an online mortgage solutions provider investing in Managers through a program focused on the Management Essentials Required to be a Best Places to Work.

• 97.4% Job Relevance
• 98.6% Satisfaction
• 133% Knowledge Gain
• 93.3% Net Promoter Score

Our client believed, along with us, that managers have a significant impact on employee performance, engagement, retention, and relations. They new from people manager assessment center data that that investing in managers to create higher performing managers would help make the company increase performance. Organizations that invest in their managers stand to realize a:

• 48% increase in profitability
• 22% increase in productivity
• 30% increase in employee engagement
• 17% increase in customer engagement scores
• 19% decrease in turnover

The highly customized leadership development action learning program focused on:

• Alignment with Goals
  How managers create strong alignment to team and organizational goals.
• Feeling Valued
  How managers improve perceptions about the organization’s commitment to its people.
• Individual Contribution
  How managers help employees to consistently think about ways to do their jobs better and how to effectively reward and recognize employees for doing so.
• Manager Effectiveness
  How managers perform their jobs, earn respect, and help their direct reports progress and develop.
• Retention Risk
  How managers impact an employee’s intent to stay with the organization and be an organizational advocate.
• Team Effectiveness
  How managers help ensure employees can count on their coworkers to go the extra mile and consistently produce quality work.
• Trust in Managers
  How managers build trust through character and competence.

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.