“We reached out to LSA Global to support us in identifying the core competencies required for success for our inside sales teams. The consultant we engaged with, beyond her level of competence, was easy to work with and very adept, especially given the number of stakeholders, with varied agendas. That made a big difference in the outcome of a complex and very important inside sales project.”
Sean Burns | Vice President, Learning and Development | ServiceSource
“LSA is a great training and consulting resource. In less than a week turnaround time, they were able to recommend a ‘best in class’ solution to meet my team’s needs. They met my high expectations and were very responsive to my needs.”
Olivia Flach | Business Development Manager | Inside Sales Americas Retail Sales | SanDisk Corporation
“You guys are awesome. Thanks so much for making us 32% more successful.”
Beth Rose-Kearns | VP Training | Technology
“This initiative has literally changed the way we do business in retail banking and [the provider’s] ability to partner with us and integrate themselves into the organization has made it possible. The inside sales training materials and format are even better than we had anticipated, and our expectations were high to begin with after your visits here! We have found them easy to use as a reference guide and training tool, which is not always the case with training materials. Thanks for making us tremendously more successful. We are incredible pleased with the services you have provided us.”
Ed Hauck | Sr. VP of Retail Banking | Financial Services
According to a recent study¹, 84% of inside sales teams within Best-in-Class companies achieve their annual quota, compared to 50% for Industry Average and 21% for Laggards. These same inside sales teams also boast an average 7.3% greater year-over-year increase in overall company profit margin.
The right inside sales team can make a difference.
If your answer to any of the above questions is “yes,” then our proven Inside Sales Training is designed for you.
Inside Sales Training provides the inside sales skills, strategies, and tools necessary for working effectively with customers in a call center or inside sales environment. The proven inside sales workshop allows inside sales reps to prepare better for sales calls, project greater confidence, establish clear direction, identify customer objectives, issues, and needs, and, ultimately, close more business.
The interactive design includes inside sales skill application, group exercises, role plays, video-based instruction, and best practice modeling.
Outcomes and Benefits:
As a result of effectively implementing the Inside Sales Training, sales teams typically:
To facilitate implementation and reinforcement, Inside Sales Training is supported by a full set of inside sales tools, job aids, a structured 12-week follow-up program, inside sales mastery sessions, and inside sales training measurement options to measure the business results.
Inside salespeople and inside sales management
To speak with an LSA Expert and learn about inside sales training program customization and delivery options onsite at your company, please contact us.
LSA always delivers the right sales and sales management solutions to meet our unique needs. I especially appreciate their ability to deeply understand our business and our culture so that they can design the most valuable and impactful outcomes for us and our clients.
Senior Project Manager
LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.
I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.
Senior Marketing Manager
LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.
We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.
Sr. Director, Global Sales Enablement
Seagate has always found LSA to be a highly valuable consulting, training, and coaching resource.
The recent business sales training programs they’ve delivered for Seagate University have been the right solution, of highest of quality, and highly customized to our unique business and culture.
I would highly recommend LSA to any company interested in offering top notch learning solutions that make a difference.
Sales, Marketing & Customer Service
LSA was instrumental in making our worldwide sales meeting a success. They saved me a ton of time with ‘best in class’ solutions to meet our business objectives. Whenever I’m in a pinch, I can count on LSA’s dynamic team of sales trainers and consultants to really go the extra mile.
They truly understand the meaning of customer delight. Thank you!
We selected LSA over a handful of other experts to assist with a key sales leadership imperative. LSA added value every step of the way throughout the entire engagement. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries.
LSA’s unique Strategy-to-Results approach is an added game changer. I recommend them to anyone looking to get high quality results when it matters most.
Executive Director Global Learning
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.
Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.
They are great to work with, and even more importantly, they “get it!”
Director of Merchandising
At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.
However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.
As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.
We turned to LSA Global to help us take our executive selling and solution selling skills to the next level.
Their ability to formally assess our sales situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative has been outstanding.
LSA delivers the full solution; not just sales training. I recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.
Director of Sales-Enterprise Accounts
LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”
I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.
They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.
Senior Director, Training & Development
From beginning to end, LSA was as invested in making sure the program succeeded as we were. They not only met the needs of our sales organization, but they helped us meet our very tight launch deadline.
The consultant operated with the sense of urgency necessary to ensure that we were ready to roll the business sales training program in a way that made sense.
Without their dedication and sales expertise we would not have been able to launch the program with the success that we did. Thank you LSA for being a valued business partner!
PHR, Manager - L & D
LSA Global demonstrated excellent expertise in sales and sales leadership, spent the time required to make sure the objectives were clear, and showed flexibility in shaping and sustaining everything that they did.
They “MEDRADized” the session to meet our unique needs, looked beyond the obvious, and got the key points across in a way that made sense. Thank you!
North America Sales Training Manager
We engaged with LSA Global to help our sales team identify opportunities to accelerate our commitment to sales excellence. The facilitator’s shared passion for our goals created a foundation for sales skill adoption, as did LSA’s keen understanding of our unique business environment.
This insight allowed LSA to deliver customized and impactful business sales training workshops which were adapted to reflect our specific business dynamics and provided our employees with the sales models and tools to leverage on every call with customers.
Director Client Delivery
LSA is a great and high quality training and consulting resource. In less than a week turnaround time, they were able to design and deliver a ‘best in class’ inside sales solution to meet my team’s unique needs.
They definitely met my high expectations and were very responsive to my specific objectives. Thank you!
Americas Retail Sales
LSA custom designed and delivered the best sales training session that I have ever attended.
They focused on our industry, our customers, and our competitors. The materials and facilitators were world class.
They were passionate about helping our global sales force understand the fundamentals necessary to be successful and not leave money on the table.
I recommend them to any sales force looking to drive profitable revenue and beat the competition.
Director of Sales
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