Fundamental Management Skills for Manufacturing

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for an action learning leadership development program that focused on fundamental management skills for manufacturing teams responsible for creating and scaling up the manufacturing of their drugs for both clinical trials and commercial use.

The client needed the fundamental management skills for manufacturing teams to measurably improve the abilities of manufacturing managers to improve their ability to lead, manage, and coach their teams in a fast-paced and matrixed work environment.  Results were:

• 100% Job Relevance
• 100% Satisfaction
• 129% Knowledge Gain
• 98.6% Net Promoter Score

The objective of the management development program was to:

• Improve overall team performance.
• Increase employee engagement.
• Reduce the attrition of top talent.

Based upon data from people manager assessment center data combined with new manager training feedback, managers were expected to be more accountable for the success of their team. The highly customized training program included:

• 360 Degree Feedback
  360-degree feedback using team surveys, and interviews to personalize learning activities, 1×1 coaching, and individual development plans.
• 1×1 Coaching
  Targeted 1×1 coaching to improve key manager competencies.
• Leadership Competency Integration
  Integration with company-specific leadership competencies required for success as a people leader.
• Experiential Live and Virtual Learning
  Highly interactive learning experiences that focused on real work, relevant case studies, interactive practice, and feedback in the areas of:

  — Understanding the expectations of a supervisor
  — Creating clear and aligned goals and roles
  — Setting priorities and managing time
  — Communicating for impact
  — Making better decisions
  — Managing stakeholder expectations
  — Creating a culture of transparency and trust
  — Having difficult conversations
  — Addressing and resolving conflict
  — Creating a culture of accountability and excellence

About LSA Global
Founded in 1995, LSA Global is the leading performance consulting, coaching, and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.