Client Case Study
Consultative Selling Skills Professional Services Case Study
Situation
This professional services client trained their entire sales population over a short period of time, so we did not have a “control group” of untrained people as a basis of comparison. Instead, we calculated the difference made by the consultative solution selling skills on win-rate in a comparison of participants with “high” vs. “low” application.
The client’s goals were to:
Complications
Approach
Approach (cont.)
Results
Based upon correlating results to win/loss results and composite skill application scores
Consultative Selling Skills Professional Services – Client Case Study
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