Corporate Training May Not Be the Answer
Far too many managers, all with good intentions regarding corporate training effectiveness, leap to the conclusion that corporate training will be the answer to their employees’ performance or behavioral problems. This would be fine if the $90b+ in annual learning and development investments in the US alone reaped tangible results. Unfortunately, that is often not the case. For example,
Where is the Corporate Training Disconnect?
The disconnect between well-intentioned corporate training and measurable results often lies in the lack of understanding of the root cause of the problem. Corporate training done right – relevant, well-designed, practiced, coached, reinforced, and rewarded – can effectively address an undeveloped skill or important knowledge gap. But if the problem is deeper or more systemic, training alone is not the answer.
For example, if you find your team is too slow to make decisions and take action, it may not be because they don’t know how good decision-making works. They may be stymied because the work environment does not support them for such reasons as:
3 Things that Must Be True for Corporate Training Effectiveness
Real workplace learning is the result of relevant thinking, doing, and reflecting – not teaching. Employees need to understand the objective, agree that it’s worth their effort and time, be encouraged to apply it on the job, and recognize that the new behavior is in their best interests as well as those of the team and organization as a whole.
When you want to make sure that training can make a significant difference in employee behavior, three things need to be true. For corporate training effectiveness, you need to be clear that any training solution is:
The Bottom Line
We know what must be true for corporate training effectiveness: a clear purpose, aligned internal systems, and a committed leadership. Check all three boxes before you invest in corporate training or you will be disappointed in the results.
To learn more about corporate training effectiveness, download The #1 Reason Training Initiatives Fail According to Executives
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