How to Speed Up the Process of Culture Change

Snails racing across the finish line in a race to speed up the process of culture change

The Process of Culture Change Needs to Be Faster
Any organizational change can be difficult.  At best, the process moves forward slower than the challenge of your strategic objectives would like. But there are ways to speed up the process of culture change.

The First Step to Increase the Process of Culture Change
The very first step is to be crystal clear about the kind of corporate culture required to enable your winning strategy. Because strategy must go through culture and people to be effectively executed, you must not only be crystal clear on your corporate strategy, but also on the specific cultural attributes required to reach the goals you have set for your business.

Background: The “How” and the “What”
Think of culture as how things get done in an organization and strategy as what needs to be accomplished…the critical choices about where the company competes and what critical few actions it takes to succeed. It is, quite simply, the big problem you are solving and the decisions about how to prioritize your limited resources and energy to solve it.

Culture and strategy are inextricably linked.

Reach for the Tipping Point
You know the theory…there is a point at which a series of small changes becomes significant enough to cause a larger, more important change. The way it works in culture change is that once you have a small, but critical, group of employees living the desired culture, more and more employees will adopt the new values, beliefs, assumptions, attitudes and behaviors in a speedier and significant way.

Some research says that only 10% of the workforce needs to demonstrate and model the culture for it to be followed by the majority.  Our own experience shows that you need at least 50% of the workforce or 100% of your high performers to embrace and succeed using the “new way.”

Who Matters Most
If you are hoping to accelerate the process of culture change at your organization, you must identify the critical employees who will have the greatest impact on the rest. Here is where you should focus your attention:

1.  Those Who Lead
Certainly those who are in leadership positions and visible as role models need to buy into, support and exhibit the desired behaviors day in and day out. If leadership is not on board with the desired cultural changes, few employees will be motivated to shift in the new direction.

2.  Those Who Influence
Influencers are not always in leadership roles. We define influencers as those who have earned the respect and admiration of their colleagues. While they may not have the same visibility level of leaders, those around them listen to and follow them.

3.  Those Who Get It
Find those employees who already successfully exhibit the values and behaviors you want. Make sure they understand why those behaviors matter and how they fit into the business strategy. Then use them as enthusiastic champions to help spread the word.

4.  Those Who Are Open
There are some who will resist change. Instead go for the employees who are early adapters and support your strategic and cultural shifts. They can comprise those last few needed to reach the tipping point of cultural evolution.

The Bottom Line
Yes, patience is needed for a change in culture to take hold. But a clear strategy and a judicious selection of culture champions can drastically speed up the process of cultural change.

If you want to learn more about creating an aligned corporate culture, download 3 Levels of a High Performance Culture Strategy

Comments are closed.

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More