How to Speed Up the Process of Culture Change

Snails racing across the finish line in a race to speed up the process of culture change

The Process of Culture Change Needs to Be Faster
Any organizational change can be difficult.  At best, the process moves forward slower than the challenge of your strategic objectives would like. But there are ways to speed up the process of culture change.

The First Step to Increase the Process of Culture Change
The very first step is to be crystal clear about the kind of corporate culture required to enable your winning strategy. Because strategy must go through culture and people to be effectively executed, you must not only be crystal clear on your corporate strategy, but also on the specific cultural attributes required to reach the goals you have set for your business.

Background: The “How” and the “What”
Think of culture as how things get done in an organization and strategy as what needs to be accomplished…the critical choices about where the company competes and what critical few actions it takes to succeed. It is, quite simply, the big problem you are solving and the decisions about how to prioritize your limited resources and energy to solve it.

Culture and strategy are inextricably linked.

Reach for the Tipping Point
You know the theory…there is a point at which a series of small changes becomes significant enough to cause a larger, more important change. The way it works in culture change is that once you have a small, but critical, group of employees living the desired culture, more and more employees will adopt the new values, beliefs, assumptions, attitudes and behaviors in a speedier and significant way.

Some research says that only 10% of the workforce needs to demonstrate and model the culture for it to be followed by the majority.  Our own experience shows that you need at least 50% of the workforce or 100% of your high performers to embrace and succeed using the “new way.”

Who Matters Most
If you are hoping to accelerate the process of culture change at your organization, you must identify the critical employees who will have the greatest impact on the rest. Here is where you should focus your attention:

1.  Those Who Lead
Certainly those who are in leadership positions and visible as role models need to buy into, support and exhibit the desired behaviors day in and day out. If leadership is not on board with the desired cultural changes, few employees will be motivated to shift in the new direction.

2.  Those Who Influence
Influencers are not always in leadership roles. We define influencers as those who have earned the respect and admiration of their colleagues. While they may not have the same visibility level of leaders, those around them listen to and follow them.

3.  Those Who Get It
Find those employees who already successfully exhibit the values and behaviors you want. Make sure they understand why those behaviors matter and how they fit into the business strategy. Then use them as enthusiastic champions to help spread the word.

4.  Those Who Are Open
There are some who will resist change. Instead go for the employees who are early adapters and support your strategic and cultural shifts. They can comprise those last few needed to reach the tipping point of cultural evolution.

The Bottom Line
Yes, patience is needed for a change in culture to take hold. But a clear strategy and a judicious selection of culture champions can drastically speed up the process of cultural change.

If you want to learn more about creating an aligned corporate culture, download 3 Levels of a High Performance Culture Strategy

Comments are closed.

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More