3 Tips to Overcome Resisters to Change

Men shaking hands but fighting in the background because they did not Overcome Resisters to Change

How to Overcome Resisters to Change
In our experience, there will always be employees who resist shifting to a new way.  But before you focus on how to overcome resisters to change, you must first understand the grounds for their opposition.

5 Reasons People Oppose Organizational Change

  • The Power of the Status Quo: For some, it is simply in their nature to prefer the status quo to a new way of doing things; they don’t want to struggle up a learning curve when the current methods have always worked well enough.
  • Not Ready for Change: Others may feel they are not quite ready for organizational change. They work at a slower pace and need to be comfortable with the “new ways” before they put them into action.
  • Not Onboard: Some may not agree with the direction of the organizational changes; they may not subscribe to your analysis of the problem, may not feel the same sense of urgency or may think you have overlooked important considerations.
  • Not Actively Involved: You may have some employees who feel they have been left out of the decision making process; they feel somewhat disrespected and, as a result, are not willing to support a move they were not consulted on.
  • Saboteurs: And finally, you may even have some employees who publically “say” they agree with the change but either behave no differently than before or purposefully fight the change efforts. If they are able to get away with this subterfuge, your change initiative is in big trouble.

Take Steps Early and Often to Overcome Resisters to Change
Deal with resistors first to help your change initiative gain the momentum required to last.  Talk one-on-one with change resistors, no matter the cause of their resistance. Here are three tips on how to effectively conduct these conversations and win them over:

1.  Listen Carefully
This is your opportunity to uncover the reason for their resistance to change, not yet to persuade. Listen far more than you talk. And when you talk, check for accuracy…repeat what you think you heard to show that you are making a sincere effort to understand their perspective.

2.  Take the Time
Change is an ongoing effort. It never happens quickly, but over time. Be patient so you can really hear what obstacles are keeping your resistors from climbing aboard the change train. It is best to simply listen at the first conversation and then schedule a follow-up several days later.  Demonstrate that you have thoughtfully considered their point of view. And then be clear on any shifts (or not) that will be made in the plan and why.

At the very least, your resistant employee will know you paid attention, reflected upon their suggestions, and valued their input.

3.  Be Willing to Change Yourself
Be genuinely interested in resistors’ thoughts and opinions. They may have a valid point! Such discussions and subsequent modifications can rescue a misguided plan and set you on a more secure and positive path.

The Bottom Line
Managing organizational change is difficult.  Do not ignore those who resist your change efforts.  Knowing how to overcome resisters to change should be one of your first steps to creating lasting and meaningful change.

To learn a different approach about how to overcome resisters to change, download The 5 New Lenses of Change Leadership

Comments are closed.

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More