Are the Conditions Right for Change?
Change management consulting experts know that change rarely comes easy. To increase your odds for success, make sure the right conditions for successful organizational change exist. The wrong conditions cause many employees to resist change and sometimes even resent the leaders of change as in the cartoon above.
The First Step
The first step in effecting organizational change successfully is to recognize that it will take consistent effort and full commitment. Whatever change you envision, it must be worth it. It should make enough of a positive difference in your business results to warrant the time and energy it will take from the entire company.
6 Conditions for Successful Organizational Change
Once you have decided that change is necessary for growth, required to withstand the competition or maybe even paramount for survival, then be sure you are willing to put the following change management consulting conditions in place.
1. Determination to Change
As a top executive, you need to be more than willing to change – you must be fully committed to it. This means not only overseeing changes in the people around you but also working to change yourself.
2. Clarity of Vision
The proposed change must be clearly and simply stated so that all employees can picture it, understand and embrace it. They need to know what will be involved and why it is imperative. Paint the picture of how the change will benefit not only the company’s bottom line but also the employees who must implement it.
3. Consistent Communication
Communicating organizational change requires a consistent and compelling message, frequent reiteration and an openness to answer questions honestly and provide support for those who will be affected. A one-time announcement or marketing banners will not work. Listen to and answer objections, deal with the “what-ifs,” and go slow but steady. Have two-way discussions, not one-way communications.
4. Gather Advocates, Team-by-Team
Help your change team leaders work with their small groups to influence them one-by-one and gain their commitment. Help them address their team’s questions with direct answers – what is required of each individual team member and why it matters.
5. Coach for Desired Behaviors
Keep close to your employees and encourage the behaviors that lead successfully to the desired change. Role-model, recognize and reward them. Trying to break old work habits and operate differently can be frustrating. Acknowledge the pain but appreciate the efforts and success.
6. Stay on Track
Don’t let up your guard. It’s too easy to slip backward into more comfortable work routines. Keep focused on the goal as the “new” behaviors become the “normal” behaviors.
The Bottom Line
if you want your change effort to be successful, you must set up the right conditions for successful organizational change. That means focusing on clarity, commitment, communication, and active engagement of those responsible for both implementing and living with the desired changes.
To learn more about the conditions for successful organizational change, download this Research-Backed Change Management Toolkit Now
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.
Director, Business Planning & Analysis
We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.
Senior HR Manager - Staffing, Training, & Development
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.