Does Your Work Environment Promote the Right Behaviors?

A streamlined tunnel when Work Environment Promote the Right Behaviors

Employee Behaviors and Your Workplace Environment Are Linked
Does your work environment promote the right behaviors?  To answer this question, some argue that workplace cultures are created by the specific actions people take.  Others argue that people change when their environmental circumstances change.

We believe that both are true and that people’s behavior and the environment in which they live and work are inextricably linked.  In fact, employees tell us that behaviors and their work environment affect each other so profoundly that they cannot easily be separated.

Think of behavior as the “way” we conduct ourselves and think of the environment as the “context” in which the behavior occurs.  For example, most people behave differently at a party with close friends than when on a job interview.  This is a simple example of the environment shaping our behavior.

An Interesting Experiment on Work Environment
Our country’s distress at the opioid epidemic has fostered all kinds of innovative ways of trying to deal with this tragic situation.  But here’s one that was new and interesting to us.  Retailers in some of the hardest hit areas were at a loss as to how to prevent users from shooting up in their rest rooms, endangering themselves and others.

Turkey Hill Minit Markets, a 260-store chain based in Pennsylvania, changed the environment.  They installed blue lights in their bathrooms.  How does it work?  The blue lights make it difficult for users to find their veins.  They are forced to go elsewhere to shoot up.

And, like most environmental changes, it seems to be changing behaviors.  In blue light stores, there are far fewer needles or overdoses.  How can you learn from this experiment?

How We Define the Work Environment
Let’s start with how we define the work environment.  We believe it is a leader’s job to create the circumstances to consistently get the most out of their people in a way that fits with the organization’s core values, behaviors and strategies. Does your work environment promote the right behaviors?  Based upon this assumption, we have found that high performance environments have three attributes in common:

1. Clarity
High performance environments provide crystal clear direction as to where people should focus. Everyone knows the actions that must be taken, the expected outcomes of those actions, and how success will be measured.

2. Transparency
High performance environments use clear, credible and fair methods to consistently let teams and individuals know where they stand compared to performance standards in terms of Doing (generating desired results) and Being (achieving them in the right way).

3. Meaning
High performance environments create motivation by providing compelling reasons for people to stay, strive to perform and commit to continuously improve.

The Bottom Line
While blue lights in the bathrooms may not be your ticket to improved performance, your work environment has a direct impact on employee behavior.  Consider your work environment as not only the physical surroundings but the levels of clarity, transparency and meaning that help shape your culture.  Then tweak and adjust so that the context in which your employees work supports the desired behaviors.

Does your work environment promote the right behaviors?  To learn more, download The 3 Hidden Levels of a High Performance Culture

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We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

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